Ratings and Reviews 23,131 Ratings
Ratings and Reviews 0 Ratings
What is monday.com?
What is IBM DOORS Next?
Integrations Supported
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing Information
Supported Platforms
Supported Platforms
Customer Service / Support
Customer Service / Support
Training Options
Training Options
Company Facts
Organization Name
monday.com
Date Founded
2012
Company Location
United States
Company Website
monday.com
Company Facts
Organization Name
IBM
Date Founded
1911
Company Location
United States
Company Website
www.ibm.com/products/requirements-management-doors-next
Categories and Features
Agile Project Management Tools
AI Service Management (AISM)
monday service is an intelligent service management platform that leverages AI technology to enhance and optimize business service operations. By automating everyday tasks, categorizing and directing support tickets, and offering real-time analytics, it aims to elevate service delivery standards. The platform integrates machine learning, natural language processing, and predictive analytics to enhance operational efficiency and facilitate proactive oversight. Additionally, monday service connects with a variety of tools, such as CRM systems, HR platforms, and IT service management applications, to create a seamless workflow automation experience. Users enjoy quicker ticket resolution, greater scalability, and improved operational performance. This innovative solution equips teams to operate more effectively, deliver superior service experiences, and maintain a high level of control and transparency.