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What is moonstride?

Moonstride is an all-encompassing cloud-based travel technology platform tailored specifically for the travel industry, combining a robust travel CRM, an efficient back-office system, and a conversion-focused booking engine to streamline and automate sales, operations, and customer service. It centralizes customer inquiries, profiles, and communications across multiple channels, allowing teams to effectively track leads from the moment of inquiry to the conclusion of the sale, ultimately increasing conversion rates. The platform includes a quotation builder and a user-friendly itinerary creation tool that enables the quick development of professional proposals and personalized travel plans. Furthermore, it supports supplier and product management, contract entry with oversight on pricing and commissions, group travel planning, and smooth API integrations with global travel services such as flights, accommodations, and transfers. With capabilities for multiple currencies and languages, it also provides task management and calendar tools to enhance team collaboration, alongside reporting dashboards that deliver crucial business insights and performance tracking. In essence, Moonstride stands as a comprehensive solution that empowers travel professionals to refine their workflows and elevate the overall customer experience while fostering effective collaboration among team members.

What is JustRelate CRM?

JustRelate CRM is a comprehensive customer relationship management platform built for SMEs and mid-market organizations. The system provides a unified hub for managing all customer-facing operations across marketing, sales, and service departments. Core Functionality: Contact and activity management form the foundation, enabling centralized storage of customer data, enterprise structures, and interaction histories. Lead management capabilities support targeted prospecting, while opportunity tracking and quote generation streamline the sales pipeline. Contract and project management features accommodate complex B2B sales cycles. Sales & Marketing Operations: The platform delivers sales funnel analysis, forecast modeling, and performance dashboards. Marketing teams benefit from campaign planning, event management, email marketing integration, and GDPR-compliant contact list management. Automated workflows enhance productivity across departments. Service Excellence: Comprehensive service module includes ticketing, maintenance scheduling, resource planning, and knowledge management with FAQs and error code databases. Mobile & Integration: Native mobile applications (iOS, Android, Windows) provide field access to contacts, tasks, appointments, and service data. The platform integrates with ERP systems (SAP, abas, PSIpenta), email clients (Outlook, Lotus Notes), and third-party applications via REST-API and web services. Deployment & Administration: Choose cloud hosting in Germany or on-premises installation. Multi-language, multi-currency support enables international operations. Granular access controls, process customization, and scalable n-tier architecture accommodate growing organizations.

Media

Media

Integrations Supported

Integrations Supported

CleverReach
Inxmail
JustRelate Marketing Automation
JustRelate Web Builder

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Our team can provide detailed pricing information tailored to your specific requirements, including volume needs, integration complexity, and feature requirements.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

moonstride

Company Location

United Kingdom

Company Website

www.moonstride.com

Company Facts

Organization Name

JustRelate Group

Date Founded

1989

Company Location

Germany

Company Website

www.justrelate.com/justrelate-crm-app

Categories and Features

Tour Operator

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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