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What is myConcerto?

myConcerto serves as a holistic platform focused on insights, leveraging both innovative SAP technologies and Accenture’s vast industry experience to achieve outstanding business outcomes. This platform represents Accenture's forward-thinking perspectives on industry evolution, technological advancements, and strategic insights, allowing organizations to transition into intelligent enterprises. The journey begins with design thinking, which identifies specific business challenges and distinctive advantages, followed by intelligent diagnostics that assess current systems, processes, data, and architecture against leading industry benchmarks. This comprehensive assessment leads to a customized, data-driven business case and strategic roadmap aimed at enhancing value realization. Furthermore, myConcerto aids in the creation of a transformation program environment and provides clients with preconfigured solutions that promote agile and continuous delivery, all powered by Accenture's myWizard technology. By weaving these components together, myConcerto not only empowers organizations to embark on their digital transformation journeys more effectively but also ensures they remain competitive in an ever-evolving market landscape. Ultimately, it fosters a culture of innovation and adaptability that is essential for long-term success.

What is Concerto CAFM?

The CAFM property and estate management software system operates as an advanced web-based platform designed for effective management operations. Its accompanying mobile application, Concerto, enables users to effortlessly gather data in an intuitive manner, allowing access from virtually anywhere at any time. Custom configurations are crafted to suit the unique requirements of each client's organization. Built on a robust database framework, it facilitates straightforward connections to related sites, documents, equipment, and asset registries. Users can take advantage of a personalized web portal dashboard that offers a clear summary of ongoing and pending tasks, financial information, and other critical data necessary for their responsibilities. Furthermore, automated email alerts ensure that operatives, clients, and contractors receive timely updates throughout various stages of the process. The Facilities Management CAFM helpdesk presents a variety of versatile features, guaranteeing a high standard of quality, efficiency, and responsiveness for all participants. This adaptability in its functionalities solidifies its role as a vital resource for contemporary property management, making it indispensable in today’s dynamic real estate environment. Ultimately, the integration of these capabilities enhances overall operational efficiency and improves user experience significantly.

Media

Media

Integrations Supported

Adobe Acrobat
Microsoft 365
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
Workday HCM

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Accenture

Date Founded

1989

Company Location

Ireland

Company Website

www.accenture.com/us-en/services/technology/myconcerto

Company Facts

Organization Name

Concerto Support Services

Date Founded

2004

Company Location

United Kingdom

Company Website

www.concerto.co.uk

Categories and Features

Decision Support

Not specified

Strategic Planning

Not specified

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

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