Volie Reviews & Ratings

Volie

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 6 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is myKaarma?

myKaarma is built on an innovative communication and payment framework that leverages user-friendly design principles to enhance customer interactions. Our extensive suite of solutions and integrations allows dealerships to customize their offerings to suit varying requirements. As a result, your dealership can deliver exceptional experiences for auto service customers, building loyalty that encourages repeat visits. Every myKaarma product embodies the concept of "Natural Design," which aligns with our belief that tasks should be completed effortlessly and efficiently. By actively participating in the workflows ourselves, we attain a profound understanding of the processes, ensuring they integrate smoothly into the daily activities of dealership staff while reducing the strain associated with completing tasks. This dedication culminates in an extraordinary automotive service experience for all customers, boosting their satisfaction and trust in the dealership. Furthermore, our methodology not only simplifies operations but also significantly enhances the overall quality of service delivered to clients, creating long-lasting relationships between dealerships and their customers. Emphasizing both efficiency and effectiveness, myKaarma strives to transform the landscape of automotive service, ensuring that every interaction leaves a positive impression.

What is Volie?

Introducing Volie, the premier BDC Engine designed to transform how dealerships handle customer interactions for both sales and service. As the only BDC platform tailored exclusively for the automotive industry, Volie integrates three essential components necessary for a profitable BDC: Data Management, Campaign Management, and Communication Management. Our goal is to provide user-friendly software that enhances communication with customers effectively. Beyond offering exceptional software, our committed customer success team ensures ease of use and support. With a dedicated account manager available daily, we are here to empower your business and foster its growth in the competitive automotive market.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Authorize.Net
AutoPoint
DealerBuilt
Dealertrack DMS
Fiserv
Flai
Kount
Logitrack
Progress OpenEdge
Spyne
Stripe
Twilio
Uber for Business
Worldpay

Integrations Supported

AlertMiner
CDK Global
ProMax Unlimited
VinSolutions Connect CRM
Xtime

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Volie’s pricing is tailored based on your setup—whether you're a single-store operation, have a centralized BDC, or run separate sales and service BDCs. We offer flexible plans tailored to your needs, with volume discounts available for multiple stores.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

myKaarma

Date Founded

2012

Company Location

United States

Company Website

mykaarma.com

Company Facts

Organization Name

Volie

Date Founded

2017

Company Location

United States

Company Website

www.volie.com

Categories and Features

Auto Dealer

Not specified

Customer Communications Management

Chat / Messaging
Email Distribution
Template Management
Video Content

Categories and Features

Auto Dealer

Not specified

Automotive CRM

Call Logging
Contact Management
Customer Support

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
Inbound Call Center
Outbound Call Center
Progressive Dialer
Queue Management
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Performance Metrics
Queue Management

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