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What is myKaarma?

myKaarma is built on an innovative communication and payment framework that leverages user-friendly design principles to enhance customer interactions. Our extensive suite of solutions and integrations allows dealerships to customize their offerings to suit varying requirements. As a result, your dealership can deliver exceptional experiences for auto service customers, building loyalty that encourages repeat visits. Every myKaarma product embodies the concept of "Natural Design," which aligns with our belief that tasks should be completed effortlessly and efficiently. By actively participating in the workflows ourselves, we attain a profound understanding of the processes, ensuring they integrate smoothly into the daily activities of dealership staff while reducing the strain associated with completing tasks. This dedication culminates in an extraordinary automotive service experience for all customers, boosting their satisfaction and trust in the dealership. Furthermore, our methodology not only simplifies operations but also significantly enhances the overall quality of service delivered to clients, creating long-lasting relationships between dealerships and their customers. Emphasizing both efficiency and effectiveness, myKaarma strives to transform the landscape of automotive service, ensuring that every interaction leaves a positive impression.

What is automobil?

Puzzle Auto emerges as an advanced AI solution specifically designed for automotive dealerships, operating continuously to convert leads and missed calls into scheduled appointments without human intervention. This groundbreaking technology efficiently handles both incoming and outgoing inquiries concerning sales, service, trade, finance, and maintenance via multiple communication channels, such as phone calls, SMS, and email; it mimics human conversation, gathers customer data, and promptly delivers call summaries and recordings to CRM systems while automatically booking appointments. The platform integrates effortlessly with CRM, DMS, calendars, and telephony systems, providing customizable workflows and an extensive selection of over 50 templates tailored to the specific needs of each dealership. Furthermore, Puzzle Auto enriches its capabilities with Puzzle OS, a data cloud that aggregates over 1,000 metrics pertinent to auto retail, spanning sales, marketing, fixed operations, and market intelligence, which offers real-time scorecards, alerts, anomaly detection, forecasts, and detailed dashboards to support strategic decision-making. This comprehensive approach not only optimizes dealership operations but also equips them with valuable insights, enhancing both growth and operational efficiency significantly. By leveraging these tools, dealerships can remain competitive in a rapidly evolving market.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Authorize.Net
AutoPoint
CardConnect
Dealertrack DMS
Fiserv
Flai
Heartland Payment Processing
Kount
Spyne
Stripe
TSYS
Twilio
Uber for Business

Integrations Supported

Facebook
Google Analytics
Google Business Profile
Google Calendar
Google Sheets
Instagram

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

myKaarma

Date Founded

2012

Company Location

United States

Company Website

mykaarma.com

Company Facts

Organization Name

automobil

Date Founded

2020

Company Location

Canada

Company Website

automobil.ca/en

Categories and Features

Auto Dealer

Not specified

Customer Communications Management

Chat / Messaging
Email Distribution
Template Management
Video Content

Categories and Features

AI Voice Agents

Not specified

Auto Dealer

Not specified

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