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What is nCONTACT?

A cloud-based solution significantly expands the corporate office's ability to connect with remote and mobile employees, acting as an integrated system that enhances communication and productivity throughout the workforce. By leveraging cloud-based communication tools, businesses can avoid the hassles associated with purchasing, installing, and maintaining traditional on-site telephone systems. Additionally, these solutions make it easy to extend corporate phone systems to remote locations and mobile team members, while enabling the integration of multiple collaboration tools into a single, cohesive platform. Nevertheless, a major challenge lies in identifying a solution that ensures optimal reliability, quality, and scalability to meet diverse business needs. The GDS nCONTACTâ„¢ Hosted Unified Communications Service features a user-friendly interface that merges voice, presence, and chat capabilities, thereby promoting collaboration and enhancing overall productivity. Crafted by experienced networking and communication experts at GDS, this service is hosted in secure, enterprise-grade data centers and backed by outstanding customer support. Furthermore, implementing such a cloud-based solution not only streamlines operations but also positions organizations for future adaptability and growth, ensuring they remain competitive in an ever-evolving market. Ultimately, the strategic adoption of these technologies can lead to significant long-term benefits for businesses.

What is SHOELACE Unified Communications?

SHOELACE Unified Communications offers an advanced HPBX system that effortlessly merges with your current network and team, providing outstanding HD call clarity, video conferencing features, and mobile applications that keep your business in touch with clients. Experience an array of functionalities such as voicemail-to-email, flexible mobility options, auto attendant services, and hold music, all within an all-inclusive platform. There’s no necessity for costly upfront investments or additional hardware, and the setup process is straightforward, eliminating any potential confusion. Businesses opting for hosted solutions can be confident that they won’t have to worry about software upgrades or hardware maintenance. This system enables the integration of multiple locations and supports remote and mobile employees, fostering smooth communication throughout your company. Additionally, it offers affordable communication solutions suitable for any setting, whether indoors or outdoors, ensuring that your business remains adaptable and accessible. By selecting SHOELACE, you enhance your organization’s connectivity and operational efficiency, paving the way for future growth. The reliability and simplicity of this system can transform the way your team collaborates and communicates.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Global Data Systems

Date Founded

1987

Company Location

United States

Company Website

www.getgds.com/services/voice-collaboration/hosted-voip

Company Facts

Organization Name

Chariton Valley

Date Founded

1952

Company Location

United States

Company Website

www.cvalley.net/shoelace/

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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