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What is nRetail?

HQsoft's nRetail is a cutting-edge cloud-based O2O (online-to-offline) platform that effectively links suppliers, retailers, and consumers within a unified ecosystem designed to enhance efficiency, connectivity, and the overall shopping experience. With this solution, retailers can conveniently place orders without depending on traditional sales representatives, featuring auto-generated suggested orders based on current inventory and past purchasing habits. Suppliers benefit from instant notifications when new retailers join the platform, along with AI-driven automated customer service and scheduling through virtual assistants, as well as integrated loyalty programs, promotional tactics, and visibility initiatives. Additionally, the platform includes engaging gamified sales challenges and optimized third-party logistics (3PL) delivery through partner logistics. It also enables direct communication between vendors and retailers, simplifying order tracking and ensuring timely stock replenishment. Built on the robust MS Azure framework while adhering to global security standards, nRetail integrates seamlessly via API with DMS, ERP, and logistics systems, significantly enhancing its functionality and adaptability in a fast-evolving market. This holistic approach not only meets the current requirements of its users but also proactively addresses future needs and trends in the retail landscape, ensuring sustained growth and innovation. As the retail market continues to evolve, nRetail positions itself as an essential tool for stakeholders aiming to thrive in a competitive environment.

What is SusTern AI-Commerce?

SusTern AI-Commerce represents a groundbreaking platform that utilizes AI technology to assist independent retailers and small businesses across Canada. In contrast to conventional solutions that can cost over $700 per month for separate tools, SusTern provides 16 interconnected AI-driven dashboards that cover areas like inventory management, marketing, SEO, shipping, fraud detection, and customer relationship management, all under one affordable umbrella. This platform is designed for merchants who wish to enhance their operations with AI, automating essential tasks such as creating product listings, optimizing storefront SEO, forecasting demand, engaging customers, and improving search visibility through its Agentic Commerce and Universal Commerce Protocol (UCP) layer, which guarantees easy discoverability on major search engines like Google and Bing, as well as through voice assistants. For those using Clover POS, syncing products, inventory, and orders is seamless, with plans that boast zero transaction fees and a comprehensive suite of AI commerce solutions, eliminating unexpected costs and the complexities associated with app marketplaces. Additionally, SusTern benefits from its partnership with Google for Startups and is based in Kitchener, Ontario, with the goal of revolutionizing the retail sector for small businesses nationwide. The platform not only represents the next generation of commerce but also ensures that cutting-edge technology is both accessible and affordable for retailers of all sizes, empowering them to compete effectively in a rapidly evolving marketplace. Ultimately, SusTern is set to redefine how independent merchants operate and thrive in a digital world.

Media

Media

Integrations Supported

Microsoft Azure

Integrations Supported

EasyPost
Google Cloud AI Infrastructure
Google Cloud Platform
SignalWire
Stripe
Stripe Billing
Stripe Connect

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$70/month
Plans are billed annually with options tailored by business model:
• Retailer: $70/mo (Launch) to $700/mo (Enterprise)
• Wholesaler: $175/mo (Launch) to $1,750/mo (Enterprise)
• Manufacturer: $350/mo (Launch) to $3,500/mo (Enterprise)

A 30-day trial is available for $25. Includes AI agents, catalog management, inventory sync, and procurement tools. Replaces up to 5 standalone software tools (PIM, procurement, inventory, SEO, storefront) for up to 95% in monthly software savings.

Supported Platforms

SaaS
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

HQSOFT

Date Founded

2006

Company Location

Vietnam

Company Website

hqsoft.com.vn/en/solution-en/nretail-the-new-retail-platform/

Company Facts

Organization Name

SusTern Inc.

Date Founded

2023

Company Location

Kitchener, Ontario, Canada

Company Website

www.sustern.ca

Categories and Features

Retail Management

Not specified

Categories and Features

Agentic Commerce

Not specified

AI eCommerce

Not specified

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