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What is oOrjit?
An Enterprise eCommerce Platform that is highly scalable will prepare your business for future challenges. oOrjit serves as a versatile, adaptable, and customizable solution for enhancing customer-merchant interactions. With oOrjit, you have the freedom to tailor your digital commerce workflow, design layout, pricing structures, and payment methods to suit your specific needs. No matter which sector you operate in, oOrjit presents the most effective business solutions available. The platform is designed to be adaptable, ensuring it meets the unique demands of any market or industry. By leveraging customer interactions and transaction data from the online store, oOrjit employs integrated AI and machine learning technologies to provide insightful recommendations for product upselling, cross-selling, and suggesting related items. Furthermore, oOrjit seamlessly integrates with third-party applications such as ERP, POS, and accounting systems through a REST API layer, facilitating near real-time, bi-directional communication. This capability ensures that all components of your business ecosystem work in harmony, enhancing overall operational efficiency.
What is CustomerGauge?
CustomerGauge empowers B2B companies to harness customer insights and behaviors, facilitating the alignment of business strategies while enhancing account retention rates. Additionally, it drives revenue growth by enabling effective up-sells and cross-sells.
The CustomerGauge Account Experienceâ„¢ platform enables businesses to track account engagement and gather valuable feedback from important stakeholders. It features the ability to segment real-time data into personalized dashboards and correlate feedback with alterations in NPS scores and overall revenue.
With the use of custom and native integrations, users can monitor engagement levels, including the frequency with which key stakeholders respond to surveys, submit support requests, and interact with marketing communications.
Furthermore, the CustomerGauge Account Expertâ„¢ platform allows users to establish KPI targets, effectively closing the feedback loop, pinpointing accounts that are at a higher risk of churn, and predicting the potential revenue impact resulting from changes in NPS scores. This comprehensive approach ensures that businesses can proactively manage their customer relationships and drive sustainable growth.
Don’t miss out—schedule a demo today to see how CustomerGauge can transform your business strategy.
Integrations Supported
Desktop.com
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapiche
Keap
NetSuite
Oracle CPQ
Pipedrive
Rivery
Integrations Supported
Desktop.com
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapiche
Keap
NetSuite
Oracle CPQ
Pipedrive
Rivery
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
oOrjit
Date Founded
2009
Company Location
India
Company Website
www.oorjit.com
Company Facts
Organization Name
CustomerGauge
Date Founded
2007
Company Location
Netherlands
Company Website
customergauge.com
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis