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What is okapi?

Okapi provides a comprehensive experiential marketing software solution that meticulously tracks every aspect of your marketing programs. This platform is crafted to streamline data gathering and reporting, allowing you to effectively evaluate your return on investment while managing your in-person marketing efforts through one integrated tool. The event program management software boasts real-time data collection and reporting features, ensuring smooth coordination and oversight of your marketing activities. By structuring data for easy reporting, Okapi enables you to evaluate the ROI of your programs, giving you the insights needed to make strategic decisions that improve future results. With a focus on what truly matters, you can accurately assess your experiential ROI and prioritize meaningful metrics. Additionally, Okapi includes functionalities for surveys, demographic analysis, and CRM contact management, which help build a deeper connection with your audience. This software ultimately not only simplifies your marketing workflows but also encourages ongoing enhancement of your strategies, fostering a culture of continuous improvement. As a result, businesses can adapt and innovate more effectively in response to their audience's needs.

What is AskNicely?

AskNicely is a cutting-edge platform designed for gathering customer feedback, utilizing the Net Promoter Score (NPS) methodology to enhance customer experiences. This platform enables companies to easily gather insights via simple surveys. Additionally, it provides teams with real-time data, allowing them to swiftly respond to customer input. Moreover, AskNicely seamlessly connects with a variety of widely-used business tools, making it a versatile choice for organizations. By harnessing this integration, brands can streamline their feedback processes and implement improvements efficiently.

Media

Media

Integrations Supported

HubSpot Marketing Hub
Scroll

Integrations Supported

HubSpot Marketing Hub
Blotout
Centra
ChurnZero
Freshsuccess
Help Scout
Kapiche
Kustomer
MRI Palace
Mailchimp
Meltano
Microsoft Dynamics 365
Salesforce Agentforce Marketing
Slack
Zapier
Zoho Desk
me&u

API Availability

API Availability

Has API

Pricing Information

$99 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

okapi

Date Founded

2017

Company Location

United States

Company Website

www.okapihq.com

Company Facts

Organization Name

AskNicely

Date Founded

2014

Company Location

New Zealand

Company Website

www.asknicely.com

Categories and Features

Event Marketing

Audience Segmentation
Campaign Management
Event Calendar
Landing Pages / Web Forms
Location-Based Marketing
Reporting/Analytics
Surveys & Feedback

Experience Management

Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Not specified

NPS

Not specified

Online Quiz Makers

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

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