Top okapi Alternatives

Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

SurveyOL is a streamlined and effective platform that offers state-of-the-art feedback and communication tools previously accessible only to large enterprises. Users can select from a diverse array of question formats, such as multiple choice, image selection, dropdowns, textboxes, comment boxes, NPS, star ratings, sliders, grids, rankings, uploads, and more. Additionally, it provides over 100 downloadable survey templates to help kickstart your custom surveys. The platform offers extensive customization options, allowing you to adjust color themes and select various fonts and styles to fit your needs. By distributing your surveys through the web, QR codes, and social media, you can significantly boost your response rates. Its powerful analytical features and ability to gather real-time responses ensure that you can adhere to both budgetary and scheduling constraints. Furthermore, SurveyOL makes it simple to export your survey data to multiple formats, including Excel, Word, PowerPoint, or PDF, for easy sharing and analysis. Ultimately, SurveyOL empowers users to make informed decisions based on quality feedback.

Hubb has recently been recognized as a leading solution in Forrester's evaluation of B2B marketing event management tools. The Hubb Platform facilitates the organization of virtual, onsite, and hybrid events that effectively showcase brands. By simplifying cumbersome tasks, extracting valuable insights, enhancing engagement, and boosting return on engagement (ROE), Hubb contributes to business expansion. Furthermore, it enables the creation of impactful, tailored, and immersive experiences for speakers, sponsors, and executives through the efficient collection, management, and marketing of event data. Designed by seasoned professionals in event management, the Hubb Platform empowers planners with unparalleled control and agility to craft memorable experiences that truly reflect their brand's identity. This innovative approach to event management not only enhances operational efficiency but also fosters deeper connections with audiences.

Feedbackly serves as a comprehensive platform for measuring and analyzing customer experiences, enabling the automation of analysis and optimization throughout the entire customer journey with advanced behavioral targeting and intelligent automation features. This platform facilitates the collection of customer feedback across various channels, allowing for thorough analysis and the use of smart integrations to manage the feedback process effectively. Unique to Feedbackly is the capability to measure the Emotional Value Index (EVI®), providing valuable insights into how customer emotions influence revenue and retention as they navigate their journey with the brand. Our goal is to foster happiness within companies by ensuring a positive experience for our customers, as evidenced by the fact that over 95% of them choose to stay with us. Feedbackly equips businesses with all the essential tools, methodologies, and training required to enhance customer experiences and boost both customer attraction and retention. By prioritizing customer satisfaction, we ultimately contribute to the long-term success of our clients.

Semeon assists in analyzing and prioritizing extensive feedback from customers, employees, and marketplaces sourced from various channels such as social media, reviews, and CRM systems. The platform autonomously identifies and extracts multi-word concepts pertinent to your data, evaluates sentiment, and creates valuable dashboards for better insights. Available in over ten languages, Semeon’s technology is trusted by government bodies, security and defense organizations, brands, and institutions worldwide to enhance customer experiences, improve the quality of life for citizens, lower operational expenses, and foster growth. By leveraging these insights, organizations can make informed decisions that drive strategic improvements and innovation.

The Voxco Survey Platform offers a robust and flexible approach to data collection and analysis, accommodating various methods such as online, telephone, and face-to-face surveys. It supports an extensive array of more than 40 question formats and is accessible in over 100 languages, facilitating the development of customized surveys tailored to diverse research needs. Users can benefit from its user-friendly drag-and-drop interface, sophisticated logic features, and the ability to incorporate multimedia elements, which enhances the overall experience for survey participants. The platform also provides powerful analytics tools that include real-time dashboards and comprehensive reporting, allowing organizations to extract valuable insights from their collected data. With a client base exceeding 450 organizations across more than 40 countries, Voxco streamlines the process of gathering essential feedback, making it a preferred choice for businesses and researchers alike. This widespread adoption underscores its effectiveness in supporting data-driven decision-making processes.

Constant Contact supports small businesses and nonprofit organizations by providing robust tools designed to enhance and simplify their digital marketing efforts. From boosting sales to expanding customer outreach and fostering audience engagement, we offer the expertise and performance necessary to cultivate meaningful relationships and achieve impactful outcomes. Our commitment ensures that clients can effectively navigate the complexities of the digital landscape.

Forsta stands out as a remarkably robust, flexible, interconnected, and reliable platform tailored for experience and research technology. It effectively connects diverse methodologies and data sources, bringing together all elements of human experiences. If there are valuable insights available, they can be measured and analyzed. You can utilize customizable surveys to gather insights from various audiences, ranging from small teams to expansive global communities. Additionally, Forsta allows you to collect essential data through any interaction or channel, being equipped with a comprehensive suite of tools that enhance your data quality and yield deep insights. This capability empowers you to drive your business forward effectively. Beyond customizable surveys, the platform also offers moderated online discussions, which facilitate obtaining insights from a wide array of audiences, ensuring that every viewpoint is taken into account. By consolidating your data onto a single platform, you can reveal the narratives that lie within the numbers. Moreover, you can tap into advanced analytics tools to scrutinize, categorize, and filter the information, guiding you seamlessly to the solutions you need, thereby streamlining the entire process for improved efficiency and effectiveness. With Forsta, you not only gain insights but also foster a comprehensive understanding of your audience's diverse experiences.

A survey platform with two decades of expertise empowers you to make informed decisions. Insights from your customers and employees can significantly enhance your company's intelligence. Offering annual engagement surveys and robust talent management tools, the platform also features an NPS tracker, sales pulse, and customer journey tools to aid in the development of your products and teams. You will have access to various panels, templates, and the expertise needed to understand your market effectively. Create visually appealing surveys that align perfectly with your brand identity, utilizing over 35 pre-tested and ready-to-use templates. With a diverse range of question types at your disposal, you can easily distribute your surveys through email, QR codes, SMS, or links. The API integration also allows you to initiate send-outs from other systems seamlessly. Our established methodologies guarantee a high response rate, while the ability to customize data presentation lets you export results to formats such as Excel or PowerPoint. To transform insights into actionable strategies, you can share live reports with your colleagues, choosing between our standard reports or crafting your own tailored reports for specific needs. This comprehensive approach ensures that every aspect of your survey experience is designed to maximize impact and drive results.

In the contemporary landscape, it is vital for brands to showcase their genuine humanity to consumers, not just through their messaging but by engaging in significant actions that promote enriching and positive experiences. By demonstrating thoughtful and consistent behavior, companies can cultivate a setting where making informed choices becomes much easier for their clients. Leveraging data from a variety of sources enables the synthesis and examination of diverse datasets, revealing more profound insights into customer behavior. It's important to remember that your customers are not mere data points; they are individuals with dreams and emotions. Our mission is to facilitate a deeper connection with your audience, allowing you to design extraordinary human-centric experiences. HX Connect serves as a proactive initiative aimed at identifying challenges your customers encounter, showcasing areas ripe for improvement, and celebrating your achievements. Additionally, HX One aggregates all critical business information into one live, interactive platform, simplifying the process of making well-informed decisions that propel your business forward. Seize this chance to strengthen customer connections and uplift your brand's visibility, ultimately fostering loyalty and trust among your clientele. By doing so, you will not only enhance customer satisfaction but also drive long-term success for your brand.

Revolutionizing Event Technology Solutions Embrace change, foster innovation, and convert business obstacles into prospects, then continue the cycle. 6Connex is redefining the event landscape with a comprehensive event technology platform. Our solution simplifies the management and execution of successful events across various formats—whether in-person, hybrid, virtual, or through webinars. Our cloud-based suite encompasses a range of tools, including event management systems, applications for in-person gatherings, virtual venues, webinars, and learning management systems, among others. Whether it's for small team meetings or expansive conferences, we empower you to captivate audiences and transform significant concepts into tangible outcomes. Reinvent | Engage | Progress | Thrive

Formbricks is an open-source platform designed for conducting surveys. This tool allows you to create various types of surveys, including link surveys akin to Typeform, website surveys similar to HotJar Ask, and focused in-app surveys. With Formbricks, you can collect feedback from any user segment at any stage of the user experience, making it a powerful resource for insights! The platform is ideal for applications such as: - Pre-churn surveys to analyze reasons behind user cancellations - Onboarding segmentation to discover motivations for signing up - Product-Market Fit surveys to identify gaps for power users - Fake Door Follow Ups to test features and value propositions - Feature Satisfaction surveys to evaluate usability of specific features - Marketing Attribution to trace how users found your service - Sales Support to enhance user profiles with valuable information - NPS and CES for measuring customer satisfaction and loyalty and much more. However, what good is experience data if it remains isolated? - Leverage product analytics to segment your user base in advance - Integrate insights seamlessly with CRMs and customer messaging platforms, among others. Still not convinced? Consider these advantages: - Quick self-hosting in just a few minutes using Docker - Complete control over your data since it's open-source - The ability to customize and extend functionality to meet your needs, thanks to its open-source nature. Getting started is free, so what’s holding you back? Dive in today and unlock the potential of your user feedback! 🤓

Insocial offers a valuable platform for collecting customer feedback at different points in the customer journey, which helps businesses uncover actionable insights aimed at improving the overall customer experience. Customer Experience (CX) reflects the full spectrum of interactions between a business and its current or potential customers, with each engagement measured against the customer's expectations. When these expectations are not met, it can impede the growth of customer loyalty and put you at a competitive disadvantage over time. Therefore, gathering essential customer feedback at crucial stages is vital, as it allows you to transform these experiences into real-time data that can be communicated back to your team. Utilizing insights from customers enables immediate improvements to your online presence, enhancing your website, social media profiles, and boosting your visibility in Google search results through strategic SEO and SEA efforts. Furthermore, the process of ongoing feedback can spark innovative enhancements, establishing a positive feedback loop that benefits both the clientele and the organization. This cycle not only fosters customer satisfaction but also contributes to sustained business growth in an ever-evolving marketplace.

Discover. Interact. Retain. Surkus serves as a platform that links customers with brands, facilitating connections through unique experiences. By aligning socially engaged consumers with brand-sponsored events and promotions, we enhance your return on investment. Our system simplifies marketing efforts, ultimately conserving time, funds, and resources. Through the app, members can explore tailored experiences and exclusive offers that resonate with their preferences. Additionally, they have the opportunity to earn rewards by completing specific tasks, such as gaining complimentary access to events or receiving other enticing incentives. This approach not only enriches user engagement but also fosters brand loyalty in a meaningful way.

Present your event initiatives to the appropriate audience effectively. Captivating and well-branded experiences are entirely achievable. Enhance conversions throughout each phase of the event’s lifecycle. Leverage clear and precise data to simplify follow-up processes. Your team has the capability to execute events that boost lead generation, shorten the sales cycle, foster new business opportunities, and strengthen connections with customers. Splash is an innovative event marketing platform designed for teams to create and manage virtual, in-person, and hybrid events efficiently. By merging data with design, Splash empowers you to market, evaluate, and expand your event programs in unprecedented ways. With Splash, it becomes effortless for every member of your organization to design their own branded, interconnected, and compliant event programs, fostering a culture of creativity and ownership. This ensures that all events align with your company's vision and objectives.

AskNicely is a cutting-edge platform designed for gathering customer feedback, utilizing the Net Promoter Score (NPS) methodology to enhance customer experiences. This platform enables companies to easily gather insights via simple surveys. Additionally, it provides teams with real-time data, allowing them to swiftly respond to customer input. Moreover, AskNicely seamlessly connects with a variety of widely-used business tools, making it a versatile choice for organizations. By harnessing this integration, brands can streamline their feedback processes and implement improvements efficiently.

AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence. * Management of Reviews * Administration of Social Media * Collaboration among Teams and automated task updates * Intelligent ticketing surveys * Reporting that is automated The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality. With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff. Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence. Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand.

Eventdrive serves as a comprehensive Event Management Software (EMS) and mobile application designed to facilitate the creation of memorable events. It allows users to efficiently plan and organize events, send invitations, manage guest registrations, and foster interaction among participants, while also providing tools to assess and analyze event outcomes. By consolidating all event-related activities within a single software platform, Eventdrive streamlines the management process. Essential features like Agenda Manager, Budgeting tools, Task Management, and a Marketplace enhance the event planning experience, making it more user-friendly. Additionally, marketing functionalities such as customizable forms, a dedicated registration website, email campaigns, and attendee management tools help promote and communicate about the event effectively. The platform also encourages engagement through its mobile app, networking features, check-in processes, and interactive elements. Eventdrive enables users to gauge their events' success through metrics like surveys, real-time data collection, event ROI, and detailed reporting. With an intuitive back office, our solution simplifies the event creation process, allowing for data centralization, improved team collaboration, and cost optimization, ultimately contributing to a more successful event experience. This comprehensive approach ensures that every aspect of event management is covered efficiently.

Experience.com is a fully automated enterprise platform dedicated to managing social media through experience management. *Capture insights at every stage of the customer journey. *Create exceptional customer and employee experience programs that drive actions, analyze feedback, and achieve success. *Implement workflows or APIs to position experience data effectively, thereby enhancing business outcomes. Our Offerings Main platform - The Experience Management Hub +Surveys (Campaigns). +Management of Reviews +Listings Oversight +Workforce Engagement +Professional Profiles +Social Media Monitoring Experience.com provides additional details regarding our suite of products. *Pricing varies according to the size of the business and the user count. For further inquiries, please reach out to our support and sales representatives for assistance. Additionally, we are committed to helping companies maximize their experience management capabilities.

Leverage feedback from likes, listings, and comments to gain a competitive edge in the market. The most successful brands around the globe utilize their reputations to foster robust connections with customers and communities. We pioneered online reputation management and continue to lead the way with our innovative Reputation Experience Management platform (RXM). Comprehensive Platform: Our Reputation platform consolidates all feedback—from reviews and surveys to social media and business listings—into a singular, user-friendly interface. This platform also features a tool designed to monitor the key metrics that matter most to your business. Insightful Analytics - Our state-of-the-art online reputation management system equips businesses with the necessary resources to foresee customer issues and meet market demands effectively. Your Information, Your Preferences: Tailor custom views and generate reports to highlight what matters most to you. Additionally, you have the option to integrate data from various sources, ensuring you have a holistic view of your reputation in one accessible location. By utilizing these features, businesses can make informed decisions that enhance their overall strategy.

The customer experience management platform enables organizations to scale customer-focused strategies effectively, allowing brands to listen, learn from, and delight their customers on a larger scale. By empowering over 10,000 frontline workers within major enterprises, it improves customer interactions across four continents. Drawing from our extensive experience in enhancing customer experiences, we have successfully implemented feedback initiatives across diverse sectors, including marketing, customer experience, digital solutions, and group operations. In addition, we utilize our broad expertise to help partners integrate data across various departments, generating new insights that lead to impactful outcomes. The Resonate CX Platform provides a comprehensive solution for managing customer experiences, adeptly addressing both complexity and scale. Its standout analytical capabilities allow for the visualization of customer data, incorporating both structured and unstructured information, such as ratings and comments, all within a unified platform. This integrated approach not only facilitates a deeper understanding of customer interactions but also equips organizations to respond more effectively to evolving customer needs. Ultimately, the platform fosters a culture of continuous improvement in customer engagement.

SightMill provides survey software focused on Net Promoter Score (NPS) that enables organizations to effectively gather, analyze, and respond to customer feedback, ultimately enhancing their products and services. This platform is versatile enough to cater to both large multinational corporations and emerging startups, delivering adaptable solutions for customer insights and employee satisfaction. With its user-friendly design and dedicated support team, SightMill offers significant value to its users. You can distribute feedback surveys through various channels such as email, SMS, or even during training events. The software allows for automation by integrating with your existing CRM or helpdesk systems and supports multiple languages for global usage. You can start collecting valuable feedback immediately by taking advantage of their free trial offer.

Embark on a journey to profound insights, create distinctive event experiences, and cultivate stronger relationships with your sponsors using our cutting-edge experiential marketing technology. Revolutionize your live events by seamlessly incorporating attendee registration, fan engagement, mobile applications, and a wide array of additional features. Welcome to the premier event platform designed for maximum flexibility. Your live events will be enhanced with an array of tools for attendee registration, fan interaction, partner collaboration, and much more. In just a few minutes, refine and customize activations to ensure that every detail aligns perfectly with your brand, all from any computer, regardless of your location worldwide. Our attendee registration system provides you with exceptional insights into your audience. By gathering comprehensive data from every attendee, you will improve communication with your fans and amplify your brand's visibility. Furthermore, our user-friendly interface guarantees a remarkably quick registration process, simplifying event management like never before. Join us to discover the future of event management and take your gatherings to unprecedented heights, fostering a more engaged and connected experience for everyone involved. Elevate your event strategy and watch as your events become memorable occasions that resonate with your audience.

Stova represents the pinnacle of event technology ecosystems, delivering all-encompassing solutions that are flexible enough to accommodate any event, regardless of its size or location. More than merely a service provider, we consider ourselves your enduring partner dedicated to transforming each occasion into an extraordinary experience. We are excited to announce that MeetingPlay, Aventri, and eventcore have merged under the unified brand of Stova. For more than a decade, our three innovative companies have consistently offered state-of-the-art products and exceptional service, playing a crucial role in creating unforgettable events for both clients and their attendees. This merger has enabled us to establish a holistic solution that equips you with the adaptability necessary to manage events of all scales and complexities. Our technology-enhanced offerings are crafted with your requirements in mind, addressing every aspect of the event lifecycle. With Stova by your side, you can seamlessly plan, execute, and assess each event, secure in the knowledge that you have a committed partner solely focused on your achievements. Together, we strive to elevate your events, making them not just successful, but truly remarkable experiences that resonate long after they conclude.

In today's competitive landscape, tools that capture event marketing data and provide insights allow brands to assess their experiential performance and improve the return on investment from events. Eshots offers solutions that enable clients to target event attendees effectively, turning them into dedicated customers. By combining a skilled team of experiential marketing strategists with innovative data capture applications and analytical platforms, we deliver insights that are both actionable and impactful. These tools empower clients to enhance their event experiences, engage consumers more effectively, and measure the impact events have on their business outcomes. As Chief Marketing Officers increasingly take on Chief Technology Officer responsibilities, there is a heightened need for data-driven decision-making and accountability within marketing teams, especially in the realm of experiential marketing, to secure and boost future budgets. What was once considered just a cost is now recognized as a vital investment for organizations aiming to succeed. Our proficiency lies in helping leading brands effectively capture and convert consumer leads generated from their live experiential marketing efforts, ensuring quantifiable success. By harnessing data strategically, brands can build stronger connections with their audience and amplify the influence of their events. Ultimately, the integration of technology in marketing strategies will shape the future of brand-consumer relationships.

Manage booth inventory effectively, assign businesses to specific booths, and set up booths that provide real-time updates. Convert all forms and agreements into a completely digital format, ensure every form is thoroughly completed, ask adaptive questions, collect online e-signatures, eliminate all physical paperwork, and relish the convenience of getting rid of your three-ring binders. Process booth request applications, update the statuses of these applications, request necessary documents, and enable integrated messaging with time-stamped actions while keeping private notes. Generate invoices for booth rentals along with additional services, handle online card payments, and record cash and check transactions, all while skillfully managing overdue invoices and producing in-depth reports. Track booth sales, allow booths to report their sales independently, and monitor total sales generated from applications with comprehensive analytics, utilizing flexible commission structures to swiftly invoice booths based on their performance. Plan your event layout precisely to scale, rearrange objects for optimal space usage, and develop detailed floor plans that enhance the overall attendee experience. This all-encompassing strategy guarantees smooth event management and cultivates a more structured atmosphere for everyone involved, leading to greater satisfaction among participants. By implementing these streamlined processes, you'll ensure that every aspect of your event runs like a well-oiled machine.

User-friendly, visually appealing, and secure event management software is crucial, and Eventogy provides organizers with all the necessary tools to manage their entire event agenda from a single interface. Whether hosting large-scale conferences with numerous attendees or orchestrating small virtual networking events, Eventogy delivers extensive support for various types of gatherings. As the interest in hybrid and virtual events continues to rise, creating an engaging online atmosphere presents increasing challenges in a fast-changing landscape. Inventory Virtual sets itself apart by integrating all your favorite virtual tools into one seamless platform, allowing for the development of a unified and engaging user experience. Event managers rely on Eventogy to create comprehensive delegate event applications that act as a central source of information, enhance participant interaction through live polling and Q&A sessions, and provide interactive surveys once the event has wrapped up. Furthermore, timely alerts help maintain delegate involvement throughout the event, ensuring that every detail is fine-tuned for optimal success. By harnessing these features, Eventogy enables organizers to craft unforgettable and significant events that resonate with attendees long after they conclude. Ultimately, this innovative platform not only simplifies event coordination but also elevates the overall experience for both organizers and participants alike.

Collecting customer feedback is crucial for delivering outstanding customer experiences; through the proactive gathering and examination of this feedback, businesses can spot potential problems before they worsen and negatively impact their operations. Our cutting-edge customer feedback solution features Smiley Boxes along with digital methods of collecting data, allowing for the gathering of valuable customer insights. These intuitive devices encourage high response rates from customers, thus simplifying the engagement process for organizations. Designed for global use, our system requires minimal IT integration, making it suitable for a wide range of businesses. Developed in Switzerland, the Smiley Box is built to endure water and impact, with an impressive battery life capable of lasting beyond a million interactions. To maintain peak performance, our system is regularly updated to incorporate the latest technological advancements. Furthermore, our data center adheres to stringent security, privacy, and redundancy standards, ensuring organizations can utilize our services with confidence. We prioritize continuous enhancement in our operations, consistently evolving our offerings to meet the shifting demands of the market. This commitment to improvement not only benefits our clients but also enhances the overall customer experience significantly.

You can oversee all of your virtual, in-person, and hybrid events using a single platform. Zoon serves as an event management solution that streamlines both internal and external gatherings. By analyzing event data, you can enhance the effectiveness of your event planning and promotional efforts. Setting up event websites that reflect your organization’s brand is a straightforward process. Additionally, you can effortlessly design multilingual event websites to cater to diverse audiences. Your corporate identity will enable you to customize your event, including your logo, font, and color scheme. Furthermore, you can develop a comprehensive agenda, a roster of speakers, and other relevant details about the event to ensure everything is well-organized and informative. This holistic approach to event management ensures consistency and professionalism throughout your events.