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What is omNovos?
Our cutting-edge restaurant management system aims to revolutionize the way your dining establishment operates, serving as its fundamental purpose. It boasts a cohesive interface that integrates all digital platforms without any friction. Orders are directly relayed to the POS system, enabling effortless business management. Guests have the freedom to enjoy their meals at their own pace, with the ability to explore, order, and settle their bills right from their mobile devices, eliminating the need for waiter assistance. This centralized system efficiently manages and showcases your menus. All your menus, recipes, costs, and items are conveniently stored in a single, easily accessible hub. You can keep track of crucial elements related to your menus, locations, daily specials, pricing, and more, all from one comprehensive tool. Furthermore, you can gain a holistic view and analysis of all restaurant data. The system empowers you to craft, manage, and send tailored communications to connect with your guests through multiple channels. By harnessing this innovative technology, you can consistently deliver the optimal next action for every customer interaction. Access to extensive guest intelligence, interaction histories, and back-office data allows you to derive meaningful insights that will enhance your guest engagement strategies. Ultimately, this system not only streamlines your operations but also significantly enhances the overall dining experience for your customers, fostering loyalty and encouraging repeat visits. With our solution, you can set your establishment apart in a competitive market.
What is Tattle?
Tattle is recognized as the leading platform for enhancing Customer Experience Improvement (CXI) specifically designed for managers in the restaurant and hospitality sectors to effectively collect and address guest feedback. In the current highly competitive market, conventional approaches like online reviews and mystery shoppers do not adequately fulfill the strategic requirements of contemporary restaurant management. A well-structured feedback system that uncovers significant opportunities through data-driven insights is crucial. This is where Tattle shines with its causation-based surveys, achieving an impressive 94% completion rate and yielding 20 times more data than alternative solutions. Moreover, Tattle utilizes advanced Machine Learning techniques to highlight the most significant opportunities that can boost guest satisfaction and increase revenue. Restaurant operators can set monthly goals tailored to the specific opportunities at each location, ensuring that their teams remain focused on actionable strategies while tracking their progress over time. In addition, Tattle provides extensive tracking of vital metrics, enabling operators to compare reports across different parameters such as time of day, ordering methods, top box scores, and incident rates, all geared towards enhancing performance. This comprehensive strategy not only empowers operators to make well-informed decisions but also fosters a culture of continuous improvement, ultimately leading to a superior guest experience and enhanced business success. By leveraging Tattle's innovative capabilities, establishments can adapt to the evolving demands of customers and maintain a competitive edge in the hospitality industry.
Integrations Supported
Alpine IQ
Incentivio
Lunchbox
Olo
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
omNovos
Company Location
Canada
Company Website
omnovos.com
Company Facts
Organization Name
Tattle
Company Website
www.gettattle.com
Categories and Features
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis