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What is omni:us?

Seamlessly integrate with existing claims frameworks while optimizing automation and reducing costs. The challenge of balancing budgetary constraints with customer satisfaction has been effectively resolved. Utilize data-driven insights to enhance decision-making and automate monotonous tasks, thereby equipping your claims personnel with better tools. Focus on customer satisfaction by facilitating a seamless link between incoming claims and your primary insurance platform. Tackle process inefficiencies through claims automation, leading to a noticeable increase in customer happiness. By automating the management of less complex claims, you can drastically decrease the need for manual handling. Improved triaging and manual claim assignments have significantly enhanced the performance of case management teams. The decrease in processing duration for remaining manual claims has allowed for real-time resolutions in various instances. The transition to a digital claims process has been accomplished by introducing FNOL-completeness checks, verifying coverage, and generating claims files automatically, all contributing to a more streamlined operation. This evolution not only boosts operational efficiency but also fosters stronger connections with clients, ultimately leading to a more satisfied customer base. As a result, your organization can better respond to market demands while maintaining high standards of service.

What is 360Globalnet?

360Globalnet presents an innovative no-code digital claims platform called 360SiteView, designed to allow insurers to effortlessly handle and automate every stage of the claims process, from the initial First Notice of Loss (FNOL) to the final settlement. This entirely digital and all-encompassing solution enables users to report and track their claims through a user-friendly, incident-specific template accessible via a website, mobile application, or contact center. By leveraging video, images, and documentation effectively, the platform streamlines the claims process, resulting in reduced lifecycle times and heightened customer satisfaction. Furthermore, an automated customer portal guarantees that clients receive timely updates on their claims without the hassle of remembering additional logins or passwords. With almost complete configurability, operational teams are empowered to create and execute digital workflows without needing any technical expertise. The platform is adaptable to a diverse range of claims, including motor, property, casualty, travel, pet, warranty, commercial, engineering, aviation, and marine, making it an excellent option for insurers. By embracing this cutting-edge solution, insurers can dramatically enhance their claims management processes while also providing a remarkable experience for their clients, ultimately leading to greater retention and trust.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

omni:us

Date Founded

2015

Company Location

Germany

Company Website

omnius.com/platform/

Company Facts

Organization Name

360Globalnet

Date Founded

2010

Company Location

United Kingdom

Company Website

www.360globalnet.com/usa/online-digital-claims-management-platform

Categories and Features

Claims Processing

Not specified

Insurance Policy

Not specified

Categories and Features

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