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What is omni:us?

Seamlessly integrate with existing claims frameworks while optimizing automation and reducing costs. The challenge of balancing budgetary constraints with customer satisfaction has been effectively resolved. Utilize data-driven insights to enhance decision-making and automate monotonous tasks, thereby equipping your claims personnel with better tools. Focus on customer satisfaction by facilitating a seamless link between incoming claims and your primary insurance platform. Tackle process inefficiencies through claims automation, leading to a noticeable increase in customer happiness. By automating the management of less complex claims, you can drastically decrease the need for manual handling. Improved triaging and manual claim assignments have significantly enhanced the performance of case management teams. The decrease in processing duration for remaining manual claims has allowed for real-time resolutions in various instances. The transition to a digital claims process has been accomplished by introducing FNOL-completeness checks, verifying coverage, and generating claims files automatically, all contributing to a more streamlined operation. This evolution not only boosts operational efficiency but also fosters stronger connections with clients, ultimately leading to a more satisfied customer base. As a result, your organization can better respond to market demands while maintaining high standards of service.

What is EvoClaim?

A robust claims management software solution is specifically crafted to effectively address claims, complaints, and customer service interactions. It streamlines the claims settlement process, reduces costs associated with each claim, and manages high volumes of claims efficiently by utilizing features such as trend analysis, fraud detection, and comprehensive reporting. Through its cloud-based accessibility, it functions as a unified platform for sharing real-time information and delivering actionable insights. The integrated report generator empowers users to produce tailored ad-hoc reports while offering advanced management data through visual tools like heatmaps, dashboards, and trend analyses. Our system is designed without constraints, allowing for smooth integration with any current back-office systems you may utilize. By leveraging Microsoft-based enterprise technology, it is capable of evolving alongside your business's growth and requirements. The minimized onboarding duration ensures that your team can begin operating effectively from the outset. Additionally, it provides managers with automated reporting features that deliver real-time updates. The platform also facilitates the integration of legacy systems and meets a variety of technological demands. Drawing on expertise across multiple industries, it simplifies the processes of discovery, development, and integration for varied business necessities, guaranteeing a holistic solution tailored to your organization's unique challenges. Ultimately, this innovation positions your company for enhanced efficiency and responsiveness in a competitive market.

Media

Media

Integrations Supported

DWF 360

Integrations Supported

DWF 360

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

omni:us

Date Founded

2015

Company Location

Germany

Company Website

omnius.com/platform/

Company Facts

Organization Name

DWF Group

Date Founded

1977

Company Location

United Kingdom

Company Website

dwfgroup.com/en/services/dwf-360/evoclaim

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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