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What is onremote AI Assistant?

OnRemote AI Assistant is a versatile application designed to streamline the documentation process for professionals across various industries. It allows users to record their tasks through audio and video, creating comprehensive reports that reduce the reliance on traditional paperwork and decrease the risk of misunderstandings. Noteworthy features include the incorporation of audio and video annotations, enabling users to highlight essential information, along with support for numerous languages, including Swiss German, ensuring reports are produced in the user’s preferred language. The reporting workflow is intuitive, starting with the capture of observations, followed by the review and modification of the automatically generated report, and concluding with the ability to share the document in various formats such as PDF, Word, or Excel. Furthermore, OnRemote provides businesses with the option for tailored visual reports that align with corporate branding, which can seamlessly integrate into existing IT systems, such as content management and customer relationship management platforms. This level of customization not only boosts efficiency but also encourages enhanced collaboration among teams, positioning OnRemote as an essential tool for any professional environment. Ultimately, its multifunctionality leads to a more organized and effective workflow, benefiting both individuals and organizations as a whole.

What is Vizalia?

Vizalia acts as a visual-assistance solution tailored for teams engaged in customer service, after-sales, telesales, contact centers, field service, and business process outsourcing (BPO). During a call, agents can conveniently send customers an SMS link that opens in a mobile browser, thereby removing the requirement for app installation or account creation. This feature permits agents to access the customer's camera feed for real-time troubleshooting and annotation. For telesales, agents can also share product offerings, simulations, and contract documents to enhance the customer experience during the call. One of the platform's remarkable functions is its capability to create a three-dimensional model from video footage captured on a smartphone, which allows agents to perform remote measurements effectively. Vizalia integrates smoothly with diverse telephony and customer relationship management (CRM) systems while providing a REST API for additional customization options. Its pricing model is determined by the annual volume of visual sessions, accommodating an unlimited number of users. In addition, this software-as-a-service (SaaS) platform is ISO 27001 certified and securely hosted in France, ensuring adherence to international data protection regulations. Ultimately, Vizalia revolutionizes customer interactions by leveraging cutting-edge visual technology to deliver a more interactive and efficient service experience. With its innovative features, it positions itself as an essential tool for businesses looking to improve customer engagement.

Media

Media

No images available

Integrations Supported

Microsoft Excel
Microsoft Word

Integrations Supported

Aircall

API Availability

Has API

API Availability

Has API

Pricing Information

Fre
Free Version

Pricing Information

Vizalia charges for an annual volume of visual sessions, paid in advance. Per-session rates decrease at higher volumes, and users are unlimited. The agreement runs for three years, with annual prepayment and an option to exit after the first year with three months' notice. The session volume committed for the first year remains the commitment throughout the term.

Supported Platforms

Android
iPhone
iPad
Mac

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Onremote AG

Company Location

Switzerland

Company Website

onremote.ch/

Company Facts

Organization Name

Vizalia

Date Founded

2016

Company Location

France

Company Website

vizalia.ai

Categories and Features

Categories and Features

Remote Video Support

Not specified

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