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What is opConfig?

opConfig provides a thorough automation solution that covers everything from pushing configurations to alerting users about changes and ensuring adherence to industry regulations. By facilitating operational delegation within your business, you can empower your team to troubleshoot network devices effectively while still preserving tight control by avoiding the provision of 'root' access. Our platform supports the implementation of various compliance standards such as PCI-DSS, HIPAA, and COBIT, allowing users to either utilize existing industry-standard rule sets like Cisco-NSA or develop personalized rules that fit specific requirements. It adeptly gathers and secures configuration data across diverse environments, compatible with a multitude of vendors' hardware and software, whether hosted in the cloud, on-premises, or in a hybrid setup. With opConfig, you can craft powerful command sets designed to assist in identifying the root causes of network problems. Our flexible software solutions can scale both horizontally and vertically, having already managed and monitored over 200,000 nodes effectively. You can also evaluate current configuration details against previous versions or different devices, ensuring that all configurations remain consistent. By employing compliance policies as a structured task checklist, you can reliably verify that all devices satisfy compliance standards while safeguarding security. Additionally, this method bolsters overall network integrity and promotes a sense of responsibility within your organization, ultimately leading to improved operational efficiency.

What is RealityCharting?

The Apollo Root Cause Analysis™ methodology is built on foundational principles that assist individuals in developing effective approaches to problem-solving. When used in conjunction with the RC Pro® software, it facilitates a thorough, evidence-based understanding of any challenges faced. This deep insight into root causes and their impacts paves the way for solutions that are embraced throughout the organization. By fostering a collaborative environment among all stakeholders, the Apollo Root Cause Analysis™ method cultivates a unified perspective grounded in evidence regarding the issues at hand. This approach ensures that implemented solutions address confirmed causes, significantly reducing the likelihood of recurrence in the future. Furthermore, it streamlines the problem-solving process and provides trained professionals with the essential skills to address real-world challenges with greater efficacy. RC Pro, as a flexible root cause analysis software solution, can be tailored to meet the needs of businesses of all sizes across various industries. By leveraging RC Pro, organizations can strengthen and integrate their problem-solving capabilities, ultimately leading to more favorable results. In essence, the collaboration between Apollo Root Cause Analysis™ and RC Pro empowers teams to develop enduring solutions that promote ongoing improvement and innovation within the organization. As a result, the combined use of these tools not only enhances problem-solving efficiency but also fosters a culture of continuous learning and adaptation.

Media

Media

Integrations Supported

opFlow

Integrations Supported

opFlow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$295.00/one-time/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FirstWave

Date Founded

2010

Company Location

United States

Company Website

firstwave.com/products/opconfig/

Company Facts

Organization Name

RealityCharting

Date Founded

1991

Company Location

United States

Company Website

www.realitycharting.com

Categories and Features

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

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