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What is opConfig?

opConfig provides a thorough automation solution that covers everything from pushing configurations to alerting users about changes and ensuring adherence to industry regulations. By facilitating operational delegation within your business, you can empower your team to troubleshoot network devices effectively while still preserving tight control by avoiding the provision of 'root' access. Our platform supports the implementation of various compliance standards such as PCI-DSS, HIPAA, and COBIT, allowing users to either utilize existing industry-standard rule sets like Cisco-NSA or develop personalized rules that fit specific requirements. It adeptly gathers and secures configuration data across diverse environments, compatible with a multitude of vendors' hardware and software, whether hosted in the cloud, on-premises, or in a hybrid setup. With opConfig, you can craft powerful command sets designed to assist in identifying the root causes of network problems. Our flexible software solutions can scale both horizontally and vertically, having already managed and monitored over 200,000 nodes effectively. You can also evaluate current configuration details against previous versions or different devices, ensuring that all configurations remain consistent. By employing compliance policies as a structured task checklist, you can reliably verify that all devices satisfy compliance standards while safeguarding security. Additionally, this method bolsters overall network integrity and promotes a sense of responsibility within your organization, ultimately leading to improved operational efficiency.

What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

Media

Media

Integrations Supported

AXYVOR
BlueCat Gateway
CloudApper iPaaS
CloudFabrix
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite
opFlow

Integrations Supported

AXYVOR
BlueCat Gateway
CloudApper iPaaS
CloudFabrix
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite
opFlow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FirstWave

Date Founded

2010

Company Location

United States

Company Website

firstwave.com/products/opconfig/

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Categories and Features

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Popular Alternatives

Popular Alternatives

WeConfig Reviews & Ratings

WeConfig

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