Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Dayforce Reviews & Ratings
    2,423 Ratings
  • Careerminds Reviews & Ratings
    46 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    9,587 Ratings
    Company Website
  • Nextiva Reviews & Ratings
    11,202 Ratings
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website
  • Monitask Reviews & Ratings
    370 Ratings
    Company Website
  • HR Partner Reviews & Ratings
    201 Ratings
    Company Website
  • Assembled Reviews & Ratings
    248 Ratings
    Company Website
  • ALMobile Reviews & Ratings
    29 Ratings
    Company Website
  • Deltek Replicon Time Reviews & Ratings
    1,324 Ratings
    Company Website

What is opcycWFM?

Our workforce management solution allows your organization to optimize its essential resources in a more streamlined, cost-efficient, and employee-focused manner, significantly reducing the manual, labor-intensive nature of administrative duties. Service centers of varying sizes in over 15 countries depend on our opcycWFM software to effectively oversee, plan, and regulate employee assignments, even in challenging circumstances, while placing a strong emphasis on employee preferences and requirements. opcycWFM provides comprehensive support for your planning, monitoring, and staffing processes. This all-inclusive workforce management tool empowers you to manage the daily operational cycle intelligently, requiring minimal adjustments due to its unique configurability. For those seeking a workforce management provider that genuinely comprehends your daily operational needs, opcycWFM is undoubtedly the right choice. Its user-friendly interface, along with its powerful features, makes it an exceptional option for organizations focused on maximizing efficiency and enhancing employee satisfaction. As a result, choosing opcycWFM can lead to improved overall productivity and a more harmonious work environment.

What is AgencyWeb IWM?

AgencyWeb®, IWM is an online solution designed to streamline the management of public safety personnel. Its advanced infrastructure elevates the efficiency of management practices within the public safety sector. Users can choose between a comprehensive Enterprise solution that includes all applications or the more flexible Enterprise Lite option, which allows for the addition of applications as needed. This platform serves as a hub for overseeing workforce operations, enabling the tracking of employee activities while providing insights into the financial implications of services rendered. Additionally, it automates intricate scheduling needs around the clock, ensuring that workforce efforts are reported accurately in terms of what was done, where, and the associated costs. It guarantees that qualified personnel are appropriately assigned and compensated fairly. Furthermore, it enables better control of overtime expenses while maintaining adequate staffing levels. By eliminating payroll inaccuracies that arise from manual processes, it significantly enhances operational efficiency. The system also centralizes the management of training, monitors asset returns, and facilitates asset assignments, while promoting seamless data sharing with other systems for enhanced collaboration. Overall, AgencyWeb® IWM is a comprehensive tool that enhances public safety workforce management and operational effectiveness.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$5.95 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

opcyc GmbH

Date Founded

2011

Company Location

Germany

Company Website

opcyc.de/opcyc/de/

Company Facts

Organization Name

Orion Communications

Date Founded

1998

Company Location

United States

Company Website

www.orioncom.com/agencyweb-iwm-download-brochure

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Popular Alternatives

Popular Alternatives

AgencyWeb IWM Reviews & Ratings

AgencyWeb IWM

Orion Communications