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What is opcycWFM?

Our workforce management solution allows your organization to optimize its essential resources in a more streamlined, cost-efficient, and employee-focused manner, significantly reducing the manual, labor-intensive nature of administrative duties. Service centers of varying sizes in over 15 countries depend on our opcycWFM software to effectively oversee, plan, and regulate employee assignments, even in challenging circumstances, while placing a strong emphasis on employee preferences and requirements. opcycWFM provides comprehensive support for your planning, monitoring, and staffing processes. This all-inclusive workforce management tool empowers you to manage the daily operational cycle intelligently, requiring minimal adjustments due to its unique configurability. For those seeking a workforce management provider that genuinely comprehends your daily operational needs, opcycWFM is undoubtedly the right choice. Its user-friendly interface, along with its powerful features, makes it an exceptional option for organizations focused on maximizing efficiency and enhancing employee satisfaction. As a result, choosing opcycWFM can lead to improved overall productivity and a more harmonious work environment.

What is Intella?

Intella acts as a holistic digital transformation solution for human resources departments, utilizing ServiceNow to improve the speed and efficiency of services, enhance workforce management, and streamline the employee journey from hiring to retirement. Numerous organizations encounter difficulties due to a variety of disconnected HCM tools, fragmented employee lifecycle processes, and complex integrations that drive up the costs and complications of HR service delivery. Intella successfully bridges ServiceNow HRSD with stand-alone HCM systems by merging functions such as staffing, recruitment, talent management, learning and development, identity and access management, payroll support, and workforce planning into a single platform. This seamless integration empowers HR teams to operate more efficiently, reduce workloads and costs, automate numerous workflows, eliminate redundant manual tasks, and provide employees with a unified experience throughout their professional journey. By incorporating Intella, organizations can foster a more flexible and responsive HR environment that evolves alongside the dynamic needs of the workforce, ultimately enhancing overall organizational effectiveness. This adaptability not only supports current employees but also positions companies to attract and retain top talent in an ever-changing market.

Media

Media

Integrations Supported

ServiceNow

Integrations Supported

ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

$5.95 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

opcyc GmbH

Date Founded

2011

Company Location

Germany

Company Website

opcyc.de/opcyc/de/

Company Facts

Organization Name

Advance Solutions Corp.

Date Founded

2008

Company Location

United States

Company Website

www.intellatalent.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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