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What is openCRX?

openCRX is an advanced private cloud solution that boasts state-of-the-art customer relationship management (CRM), calendar management, and issue tracking functionalities, making it an exceptional choice among open-source options. To successfully implement this CRM, it is vital to analyze and assess your fundamental business processes and their interactions with the CRM system. This includes detailing functional requirements, identifying possibilities for process enhancement and automation, and comprehending the various systems involved and their interrelations. Furthermore, creating a common vocabulary, documenting your business logic, and designing a custom plan for success are essential steps to ensure the CRM solution matches your specific business requirements. At CRIXP, our team has the necessary skills to smoothly connect openCRX with all relevant systems, and we will work hand-in-hand with your IT experts to establish the most efficient integration strategy tailored to your unique environment. This collaborative approach guarantees that your CRM implementation will not only operate smoothly but also be in perfect harmony with your overall business goals, paving the way for future growth and success. Ultimately, our commitment to understanding your needs allows us to create a solution that not only meets but exceeds expectations.

What is Amdocs Customer Experience Suite?

Our innovative customer engagement solution is equipped with advanced features for designing, delivering, and monetizing 5G and IoT services, integrated with AI and machine learning applications, all structured within a cloud-native, microservices architecture. If you aim to refine your digital commerce approaches, elevate the customer experience at each touchpoint, or launch advanced 5G services to swiftly leverage your network investments, the Amdocs Customer Experience Suite offers the essential flexibility to customize your transformation strategy and modernization initiatives based on your specific business goals. Moreover, our adaptable and open portfolio, crafted to align with industry standards, will not only assist in upgrading your current systems but also accelerate your migration to cloud-native applications and networks. This comprehensive approach guarantees that your organization stays competitive and is ready to embrace future technological advancements and opportunities. To remain at the forefront of innovation, it is vital to continuously evolve and optimize your strategies in response to the ever-changing market landscape.

Media

Media

Integrations Supported

AWS Elemental
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights

Integrations Supported

AWS Elemental
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CRIXP

Date Founded

2003

Company Location

Switzerland

Company Website

www.crixp.com

Company Facts

Organization Name

Amdocs

Date Founded

1982

Company Location

United States

Company Website

www.amdocs.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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