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Ratings and Reviews 0 Ratings
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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
What is opus1.io?
Streamline the availability of your instructors across a range of services, locations, and rooms, enabling clients to effortlessly self-book both individual and recurring sessions. The platform fully accommodates options for in-studio, home, online, and hybrid lessons, providing flexibility for every student's preference. Effectively manage class schedules, including details such as capacities, enrollment periods, locations, instructors, and payment methods, allowing customers to enroll themselves and view their lesson timetables online. Easily gain insights into your intricate lesson and class schedules, while tracking attendance with a single click for efficiency. Invoices are automatically created on a monthly or term basis, and payments are processed smoothly when due, giving clients the option to pay online at their convenience. Empower your customers to self-book and reschedule lessons—including trials, make-ups, or weekly classes—according to your studio's policies with ease. Moreover, facilitate access to online lessons, allowing students to join sessions through their opus1.io accounts, regardless of whether you use Zoom or another video conferencing platform. This comprehensive system not only streamlines lesson management but also significantly enhances the experience for both instructors and students, fostering a more organized and enjoyable learning environment. Additionally, the user-friendly interface ensures that all users, whether experienced or new, can navigate the platform with confidence and ease.
What is MasterClass?
Explore the insights of some of the world's most renowned artists, leaders, and icons through MasterClass, a cutting-edge streaming platform that provides anyone with the opportunity to access hundreds of video lessons from over 100 exceptional talents. With a wide array of topics available, including business, photography, culinary skills, writing, acting, music, and sports, MasterClass delivers a top-notch online educational experience. Members can conveniently enjoy these lessons on various devices, such as smartphones, laptops, Apple TV, and FireTV. By subscribing, you gain access to an extensive collection of over 100 classes led by illustrious experts in diverse fields like cooking, leadership, and photography. Each course generally consists of around 20 short video lessons, each lasting approximately 10 minutes, and is accompanied by an in-depth workbook. Beyond the lessons, members also benefit from features like mobile and TV applications, the ability to download lessons for offline use, a specialized newsletter, and the opportunity to engage with a lively community of learners around the globe, creating a dynamic space for personal development and creative inspiration. This interactive approach not only enriches your learning journey but also allows you to connect with fellow enthusiasts who share your passions.
Integrations Supported
Fiserv
Google
Google Cloud Platform
Mailchimp
Stripe
Yelp
Zoom
Integrations Supported
Fiserv
Google
Google Cloud Platform
Mailchimp
Stripe
Yelp
Zoom
API Availability
Has API
API Availability
Has API
Pricing Information
$98 per month
Free Trial Offered?
Free Version
Pricing Information
$17.40 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
opus1.io
Company Website
opus1.io
Company Facts
Organization Name
MasterClass
Company Location
United States
Company Website
www.masterclass.com
Categories and Features
Music School
Attendance Management
Class Management
Online Registration
Practice Log
Repertoire Management
Scheduling
Student Management