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What is plusoft Omni CRM?

A recent study published by the Harvard Business Review indicates that a notable 73% of shoppers utilize both online and offline channels during their purchasing journeys. This trend compels businesses to provide a uniform experience across all avenues. To meet this demand, it is essential for organizations to operate a reliable and current system that tracks the complete history of customer interactions. Utilizing plusoft Omni CRM serves as an excellent approach to achieving a cohesive experience by bringing together customer data. This advanced technology not only scales effectively but also adeptly manages various workflows across multiple channels while integrating seamlessly with pre-existing legacy systems. Additionally, the urgency for improved communication between healthcare providers and patients has grown, especially in light of social distancing practices, leading to an increased dependence on solutions that centralize user information to guarantee superior care and engagement. This evolving landscape underlines the critical need for businesses to adopt digital solutions as a fundamental part of their customer service strategies, ensuring that all interactions are both efficient and meaningful.

What is Coheris CRM?

ChapsVision's Coheris CRM is an all-encompassing platform aimed at improving controlled customer relationship management. A profound and trustworthy understanding of customers is crucial for elevating your organization’s overall performance. With Coheris CRM, businesses can acquire a unique and comprehensive view of customer value that is readily available to every department, allowing for swift implementation of actionable strategies. This software empowers users to work with optimal efficiency and significant autonomy, while still adhering to the company’s established business frameworks. Coheris CRM effectively tackles key challenges by offering real-time insights into essential performance indicators (KPIs). Moreover, it supports the execution of various multi-channel marketing campaigns, strategic sales initiatives, and efficient lead management, all designed to boost your team's commercial success, reduce expenses, enhance marketing and communication strategies, and cultivate long-term customer loyalty. By seamlessly integrating these features, Coheris CRM by ChapsVision not only simplifies operational processes but also equips your business for ongoing growth and flexibility in an increasingly competitive landscape, ensuring that you remain agile in the face of market changes. Ultimately, this CRM serves as a vital asset for organizations looking to thrive and adapt in today's dynamic environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Plusoft

Date Founded

1988

Company Location

Brazil

Company Website

plusoft.com/en/produtos/omni/

Company Facts

Organization Name

ChapsVision

Date Founded

2019

Company Location

France

Company Website

www.chapsvision.fr/crm/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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