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What is plusoft Omni CRM?

A recent study published by the Harvard Business Review indicates that a notable 73% of shoppers utilize both online and offline channels during their purchasing journeys. This trend compels businesses to provide a uniform experience across all avenues. To meet this demand, it is essential for organizations to operate a reliable and current system that tracks the complete history of customer interactions. Utilizing plusoft Omni CRM serves as an excellent approach to achieving a cohesive experience by bringing together customer data. This advanced technology not only scales effectively but also adeptly manages various workflows across multiple channels while integrating seamlessly with pre-existing legacy systems. Additionally, the urgency for improved communication between healthcare providers and patients has grown, especially in light of social distancing practices, leading to an increased dependence on solutions that centralize user information to guarantee superior care and engagement. This evolving landscape underlines the critical need for businesses to adopt digital solutions as a fundamental part of their customer service strategies, ensuring that all interactions are both efficient and meaningful.

What is Goaland PIM?

The Goaland PIM solution empowers retailers to deliver timely and pertinent information to customers, thereby enriching their product experience across diverse sales channels. Start by uploading all product information into the PIM for effortless data management through a single interface. Enhance your operational efficiency by designing streamlined workflows that facilitate organized customization of product data, which includes translations, market-specific adjustments, and thorough validation checks. When needed, publish customized product information tailored to various profiles across all sales platforms, ensuring a personalized experience for users. Moreover, effectively manage, categorize, and filter a wide array of digital assets, including images, videos, and PDFs, while adhering to copyright and reproduction rights, sending channel-specific media as necessary. Keep track of the progress on each product page to uphold rigorous quality standards in accordance with your completion criteria, and quickly spot any information gaps that need addressing before publication, ensuring that every detail is carefully crafted for maximum customer engagement. This methodical approach not only enhances product visibility but also significantly boosts customer satisfaction, creating a competitive edge in the market. In doing so, businesses can foster stronger relationships with their customers and drive sales growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Plusoft

Date Founded

1988

Company Location

Brazil

Company Website

plusoft.com/en/produtos/omni/

Company Facts

Organization Name

GOALAND

Company Location

France

Company Website

www.goaland.com/mobile/product-information-management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

PIM

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

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