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What is plusoft Omni CRM?

A recent study published by the Harvard Business Review indicates that a notable 73% of shoppers utilize both online and offline channels during their purchasing journeys. This trend compels businesses to provide a uniform experience across all avenues. To meet this demand, it is essential for organizations to operate a reliable and current system that tracks the complete history of customer interactions. Utilizing plusoft Omni CRM serves as an excellent approach to achieving a cohesive experience by bringing together customer data. This advanced technology not only scales effectively but also adeptly manages various workflows across multiple channels while integrating seamlessly with pre-existing legacy systems. Additionally, the urgency for improved communication between healthcare providers and patients has grown, especially in light of social distancing practices, leading to an increased dependence on solutions that centralize user information to guarantee superior care and engagement. This evolving landscape underlines the critical need for businesses to adopt digital solutions as a fundamental part of their customer service strategies, ensuring that all interactions are both efficient and meaningful.

What is OmniPOS?

The cloud4retail platform delivers integrated commerce solutions that can be accessed from any device, anywhere. The OmniPOS® system represents a comprehensive array of services that enables access to all enterprise functionalities, extending beyond just retail settings. GK Software promotes cohesive unified commerce with its GK/Retail OmniPOS offering for point-of-sale solutions. With a clientele encompassing 24% of the Global TOP 50, GK Software commands a 10% market presence across Europe and a notable 35% share in Germany's Tier 1 and Tier 2 sectors. Collectively, the companies utilizing GK's services generate an impressive annual revenue of 500 billion USD. OmniPOS® stands out as a contemporary substitute for conventional POS systems, utilizing the cloud4retail platform to enhance all in-store operations. By adopting the OmniPOS® service package, organizations can achieve consistent workflows, ensure uniform data handling, and create effective communication networks. This integration reduces dependence on standalone applications and lowers service costs, which significantly boosts operational efficiency. Moreover, the platform's flexibility makes it an indispensable resource for retailers aiming to refine their operations in a rapidly changing market landscape. Ultimately, businesses leveraging this technology can better adapt to consumer demands and drive growth.

Media

Media

Integrations Supported

Nominow

Integrations Supported

Nominow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Plusoft

Date Founded

1988

Company Location

Brazil

Company Website

plusoft.com/en/produtos/omni/

Company Facts

Organization Name

GK Software SE

Date Founded

1990

Company Location

Germany

Company Website

www.gk-software.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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