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What is plusoft Omni CRM?
A recent study published by the Harvard Business Review indicates that a notable 73% of shoppers utilize both online and offline channels during their purchasing journeys. This trend compels businesses to provide a uniform experience across all avenues. To meet this demand, it is essential for organizations to operate a reliable and current system that tracks the complete history of customer interactions. Utilizing plusoft Omni CRM serves as an excellent approach to achieving a cohesive experience by bringing together customer data. This advanced technology not only scales effectively but also adeptly manages various workflows across multiple channels while integrating seamlessly with pre-existing legacy systems. Additionally, the urgency for improved communication between healthcare providers and patients has grown, especially in light of social distancing practices, leading to an increased dependence on solutions that centralize user information to guarantee superior care and engagement. This evolving landscape underlines the critical need for businesses to adopt digital solutions as a fundamental part of their customer service strategies, ensuring that all interactions are both efficient and meaningful.
What is Yuzu?
Every shopper has unique traits that set them apart. Our innovative algorithms are crafted to assess and adjust to these individual shopping patterns, providing a personalized experience for every single user. By utilizing an extensive network, we gather valuable insights into the shopping journeys occurring across numerous retail environments. This approach bridges the gap between online and offline shopping experiences through various purchasing channels, enabling us to identify and engage shoppers effectively, thereby turning them into devoted customers. Partnering with other e-commerce platforms and retailers grants businesses an opportunity to regain oversight of their operations. Following transactions, you'll be able to connect directly with customers from other merchants, thereby expanding your clientele. In addition, you can enhance customer satisfaction by offering personalized promotions from various stores within our network, maximizing each interaction. Yuzu skillfully identifies individual shoppers and delivers the perfect message or offer tailored to their specific preferences, successfully converting them into committed patrons. Setting up your account and incorporating our plugin is a quick process, taking only a few minutes, and managing your campaigns along with launching initial re-engagement strategies can be achieved with just a few clicks. This efficient system guarantees that businesses can swiftly adjust and cater to their customers' desires, leading to increased engagement and overall satisfaction. As a result, brands can foster stronger relationships with their customers, ultimately driving long-term loyalty and success.
Integrations Supported
BigCommerce
Eulerian
Google Tag Manager
Interaxo
Magento
Oxatis
PrestaShop
Shopify
TagCommander
WiziShop
Integrations Supported
BigCommerce
Eulerian
Google Tag Manager
Interaxo
Magento
Oxatis
PrestaShop
Shopify
TagCommander
WiziShop
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Plusoft
Date Founded
1988
Company Location
Brazil
Company Website
plusoft.com/en/produtos/omni/
Company Facts
Organization Name
Yuzu
Company Location
France
Company Website
www.yuzu.co
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
eCommerce Marketing
AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights