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What is ]project-open[?

EPM oversees numerous facets of projects, such as plans, progress, budgets, costs, risks, and milestones. Conversely, PMO acts as an all-encompassing software platform that supports the management of administrative duties and the production of reports in complex PMO environments, automatically generating executive summaries from the information entered by project managers. At the same time, ITSM is tailored specifically for IT departments and service providers, adhering to the best practices outlined in ITIL V3. Furthermore, PSA offers a consolidated solution for companies that seek to track and bill for professional services provided to their clients, while also enabling the monitoring of timesheets related to both project work and support services. This seamless integration not only optimizes operations but also significantly boosts the efficiency of service management within organizations, ultimately leading to improved project outcomes and client satisfaction.

What is Alert?

Alert is a dedicated business management platform designed specifically to tackle the operational and management hurdles that organizations dealing with information technology (IT) products and services, as well as corporate IT departments, often encounter. By leveraging Alert, companies can greatly improve critical IT processes, which in turn boosts profitability and overall operational performance. The platform shines in its ability to deliver real-time management and smooth integration of various components, including Projects, Resources, Time, and on-demand Support needs. As a holistic system, Alert manages the full project life cycle, spanning from the initial customer inquiry all the way to delivery and invoicing, ensuring a streamlined workflow. Within Alert, Projects are central, serving as the hub around which all related activities, whether primary or ancillary, are organized. The system can be deployed as a comprehensive enterprise solution that manages multiple distinct companies simultaneously or as a standalone system tailored for a single organization. Furthermore, Alert accommodates multiple currencies, allowing each company to operate in its chosen 'Local' currency while also supporting transactions with clients in various international currencies. This flexibility positions Alert as a robust and adaptable solution suitable for a wide range of business environments, making it an essential tool for any organization aiming for efficiency and growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Project Open Business Solutions

Date Founded

2003

Company Location

Spain

Company Website

www.project-open.com

Company Facts

Organization Name

Vital Business Solutions

Date Founded

1996

Company Location

Australia

Company Website

www.alertit.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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