Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Replicon Reviews & Ratings
    1,318 Ratings
    Company Website
  • Kantata Reviews & Ratings
    2,233 Ratings
    Company Website
  • Runn Reviews & Ratings
    34 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    100 Ratings
    Company Website
  • Nostra Reviews & Ratings
    11 Ratings
    Company Website
  • Planfix Reviews & Ratings
    57 Ratings
    Company Website
  • BlueFolder Reviews & Ratings
    118 Ratings
    Company Website
  • Syncro Reviews & Ratings
    412 Ratings
    Company Website
  • Zoho Projects Reviews & Ratings
    1,745 Ratings
    Company Website
  • Time Tracker by eBillity Reviews & Ratings
    3,441 Ratings
    Company Website

What is ]project-open[?

EPM oversees numerous facets of projects, such as plans, progress, budgets, costs, risks, and milestones. Conversely, PMO acts as an all-encompassing software platform that supports the management of administrative duties and the production of reports in complex PMO environments, automatically generating executive summaries from the information entered by project managers. At the same time, ITSM is tailored specifically for IT departments and service providers, adhering to the best practices outlined in ITIL V3. Furthermore, PSA offers a consolidated solution for companies that seek to track and bill for professional services provided to their clients, while also enabling the monitoring of timesheets related to both project work and support services. This seamless integration not only optimizes operations but also significantly boosts the efficiency of service management within organizations, ultimately leading to improved project outcomes and client satisfaction.

What is DeskDay?

DeskDay CSA is an innovative cloud-based professional services automation (PSA) tool designed to enhance the capabilities of managed service providers (MSPs) by offering a contemporary, user-friendly solution that prioritizes customer satisfaction, team morale, and profitability. By integrating essential functions such as the service desk, billing, reporting, timesheets, quality assurance, and announcements into a single platform, DeskDay streamlines MSP operations effectively. Additionally, it features an integrated multi-channel support system called IT-Connect, which provides seamless assistance to end users. This comprehensive approach allows MSPs to access real-time insights on service delivery, customer happiness, and technical management, ensuring they can adapt swiftly to changing needs. Ultimately, DeskDay empowers MSPs to maintain a competitive edge while fostering a supportive environment for both customers and employees.

Media

Media

Integrations Supported

N-able N‑central
NinjaOne
N‑able N-sight RMM

Integrations Supported

N-able N‑central
NinjaOne
N‑able N-sight RMM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$59
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Project Open Business Solutions

Date Founded

2003

Company Location

Spain

Company Website

www.project-open.com

Company Facts

Organization Name

DeskDay

Date Founded

2021

Company Location

United States

Company Website

deskday.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Popular Alternatives

Popular Alternatives

Kaseya BMS Reviews & Ratings

Kaseya BMS

Kaseya