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What is Protel Cloud PMS?
Protel’s intuitive property management system greatly improves the guest experience in hotels by reducing the time spent on administrative duties, allowing staff to focus more on their patrons. This system promotes seamless communication between various departments, fostering a cohesive work environment. It also features efficient billing and invoicing tools, ensuring that every transaction is accurately recorded. Additionally, Protel presents both Cloud-based and On-Premise solutions, accommodating a variety of operational needs. For event planning, the Protel MICE module offers extensive support, managing every aspect from the first inquiry to the final payment, which sets the stage for successful gatherings. Furthermore, Protel's Booking Engine empowers hotels to customize their reservation systems' appearance and functionality to align with their unique demands, enhancing the guest experience even prior to arrival. Another noteworthy feature is Protel Voyager, an award-winning application that facilitates hotels and hotel chains in launching their branded mobile apps, which integrate seamlessly with the Protel PMS. This creative solution not only streamlines operational processes but also significantly boosts guest involvement and satisfaction, ultimately contributing to the overall success of the establishment. With such comprehensive features, Protel positions itself as an essential tool for modern hospitality management.
What is Optima PMS?
Optima PMS is a robust software solution tailored to optimize hotel management while boosting revenue. This cutting-edge platform enables users to oversee various aspects such as pricing tactics, yield management, and calendar operations, effectively addressing all areas of hotel management. With its integrated Booking Engine, users can easily modify rates and discounts right within Optima PMS, guaranteeing a superior experience for guests. Moreover, the system supports smooth integrations with numerous partners and service providers, ensuring compatibility with leading online travel agencies (OTAs), meta-search engines, business intelligence tools, email marketing platforms, payment gateways, and more. To streamline guest communication and address inquiries swiftly, the software compiles all incoming messages onto a single interface, allowing for prompt data evaluation and immediate responses. In addition, the customer relations feature monitors guest interactions from booking through check-out, fostering a tailored service approach that enhances hospitality. This comprehensive strategy not only boosts operational productivity but also greatly elevates guest satisfaction and fosters loyalty among patrons. Ultimately, Optima PMS stands out as an essential tool for hotels aiming to thrive in a competitive market.
Integrations Supported
4SUITES
Bookboost
Cendyn Loyalty
Cendyn Revintel
FLEXIPASS
FairPlanner
H&L POS
IDeaS G3 RMS
Impala
InTouch Data
Integrations Supported
4SUITES
Bookboost
Cendyn Loyalty
Cendyn Revintel
FLEXIPASS
FairPlanner
H&L POS
IDeaS G3 RMS
Impala
InTouch Data
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$2000 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Planet
Date Founded
1985
Company Location
Ireland
Company Website
www.weareplanet.com/welcome-protel
Company Facts
Organization Name
Silverbyte Systems
Date Founded
1992
Company Location
Israel
Company Website
silverbyte.com/optima-solutions/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental