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What is Protel Cloud PMS?

Protel’s intuitive property management system greatly improves the guest experience in hotels by reducing the time spent on administrative duties, allowing staff to focus more on their patrons. This system promotes seamless communication between various departments, fostering a cohesive work environment. It also features efficient billing and invoicing tools, ensuring that every transaction is accurately recorded. Additionally, Protel presents both Cloud-based and On-Premise solutions, accommodating a variety of operational needs. For event planning, the Protel MICE module offers extensive support, managing every aspect from the first inquiry to the final payment, which sets the stage for successful gatherings. Furthermore, Protel's Booking Engine empowers hotels to customize their reservation systems' appearance and functionality to align with their unique demands, enhancing the guest experience even prior to arrival. Another noteworthy feature is Protel Voyager, an award-winning application that facilitates hotels and hotel chains in launching their branded mobile apps, which integrate seamlessly with the Protel PMS. This creative solution not only streamlines operational processes but also significantly boosts guest involvement and satisfaction, ultimately contributing to the overall success of the establishment. With such comprehensive features, Protel positions itself as an essential tool for modern hospitality management.

What is SynXis?

SynXis® Central Reservation System (CRS) stands at the forefront of hotel commerce and distribution technology, providing hoteliers with a single, unified platform to manage every aspect of reservations and revenue. Designed by Hospitality Solutions, SynXis integrates seamlessly across multiple sales channels—including OTAs, GDSs, direct booking engines, and call centers—ensuring consistent control of rates, availability, and inventory (ARI) at both the property and corporate levels. Its cloud-based architecture delivers reliability, scalability, and enterprise-level security with full compliance and tokenized payment processing. Through configurable Studios, hoteliers can customize workflows for distribution, retailing, and operational management, creating a platform that grows with their business. The system’s extensive integration library includes over 100 APIs and 600+ partner connections, enabling interoperability with PMS, RMS, and channel managers. Automated data synchronization eliminates manual processes, providing real-time visibility and governance across properties and brands. Whether managing a boutique hotel or a global portfolio, SynXis empowers users to centralize operations and make data-driven decisions that boost occupancy and profitability. Its intuitive user experience reduces training time while enhancing productivity for front-line and revenue management teams. With advanced reporting and benchmarking, hotels can identify trends and strengthen performance across markets. As the trusted platform behind billions in annual bookings worldwide, SynXis CRS helps hoteliers operate smarter, scale efficiently, and deliver superior guest satisfaction.

Media

Media

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
ASI PMS
Altitude
Canary Digital Tipping
Impala
InTouch Data
Inn-Flow
LodgIQ
Lybra Assistant
MeetingPackage
Peakwork
Trivec
UpsellGuru
Yeastar P-Series PBX System
happyhotel

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
ASI PMS
Altitude
Canary Digital Tipping
Impala
InTouch Data
Inn-Flow
LodgIQ
Lybra Assistant
MeetingPackage
Peakwork
Trivec
UpsellGuru
Yeastar P-Series PBX System
happyhotel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Planet

Date Founded

1985

Company Location

Ireland

Company Website

www.weareplanet.com/welcome-protel

Company Facts

Organization Name

Sabre

Date Founded

1960

Company Location

United States

Company Website

www.sabrehospitality.com/synxis-central-reservation-system/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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