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What is pulseM?

The premier reputation management solution designed for home service providers integrates flawlessly with leading field management software. This allows you to handle customer service interactions with ease from any device, transforming feedback into a significant competitive advantage. Our platform customizes service interactions to meet the expectations of today’s homeowners who seek personalized engagement, making it easier to collect genuine customer reviews. By keeping homeowners updated about their upcoming appointments and providing tailored bios of their technicians, you can enhance their comfort and trust. Automating feedback requests after appointments can greatly increase the chances of obtaining online reviews. Such enhancements not only improve your online presence but also support lead generation, ultimately contributing to higher revenue. Additionally, a consistent influx of authentic reviews is crucial for bolstering your brand's reputation in the industry. When businesses place a strong emphasis on customer experience, they can cultivate loyalty and encourage long-term growth, establishing a solid foundation for future success.

What is ReviewGun?

ReviewGun is a mobile-focused application aimed at simplifying the process of requesting reviews from home-service professionals like plumbers, roofers, and HVAC technicians. Once a job is completed, technicians can swiftly generate a text message that includes a link to the business’s Google review page, which they can dispatch via their preferred messaging platform. The application offers personalization options with client-specific details and comes equipped with various pre-set templates designed for different types of service encounters, ranging from regular maintenance to emergency repairs. Furthermore, ReviewGun keeps track of every request made, recording crucial information such as the customer's name, the technician's details, and the time of the request, which allows teams to assess their outreach history before initiating new requests. Businesses can also increase visibility for their Google review link by incorporating QR codes on invoices or displaying them at service points. This mobile-centric solution is purposefully developed for on-site usage, seamlessly weaving review requests into the job completion workflow without requiring customers to download any apps. By optimizing this process, ReviewGun significantly boosts the likelihood of obtaining meaningful customer feedback right after the service is rendered, fostering a culture of continuous improvement in service delivery. Thus, it serves as a vital tool for businesses aiming to enhance their online reputation and customer engagement.

Media

Media

No images available

Integrations Supported

ConnectWise PSA
FieldEdge
FieldOPS
FieldWorx
Google Calendar
Housecall Pro
QuickBooks Online
QuickBooks Online Advanced
Service Fusion
ServiceTitan
Successware
Zapier

Integrations Supported

Google Business Profile

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29/month
Starter costs $29/month, and Pro costs $59/month. Both plans include a 3-day free trial. A payment card is required to start, but there is no charge if you cancel before the trial ends. Neither plan has per-text fees or a monthly request cap.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

pulseM

Date Founded

2001

Company Location

United States

Company Website

pulsem.me/

Company Facts

Organization Name

ReviewGun

Date Founded

2026

Company Location

United States

Company Website

www.reviewgunapp.com

Categories and Features

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Review Management

Not specified

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