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What is pulseM?

The premier reputation management solution designed for home service providers integrates flawlessly with leading field management software. This allows you to handle customer service interactions with ease from any device, transforming feedback into a significant competitive advantage. Our platform customizes service interactions to meet the expectations of today’s homeowners who seek personalized engagement, making it easier to collect genuine customer reviews. By keeping homeowners updated about their upcoming appointments and providing tailored bios of their technicians, you can enhance their comfort and trust. Automating feedback requests after appointments can greatly increase the chances of obtaining online reviews. Such enhancements not only improve your online presence but also support lead generation, ultimately contributing to higher revenue. Additionally, a consistent influx of authentic reviews is crucial for bolstering your brand's reputation in the industry. When businesses place a strong emphasis on customer experience, they can cultivate loyalty and encourage long-term growth, establishing a solid foundation for future success.

What is Trustivo?

Trustivo acts as an all-encompassing solution for crafting reviews and managing a brand's online reputation, allowing companies to gather and oversee customer feedback efficiently from platforms like Google, Facebook, and Trustpilot. It offers automation tools for sending out review requests via SMS and email, making it easy to collect insights immediately after a purchase or service interaction. Alongside digital collection methods, Trustivo provides physical options such as QR codes and tap-to-review cards, enabling customers to submit feedback effortlessly using their smartphones while at the venue. With a user-friendly centralized dashboard, businesses can monitor reviews, track ratings, and engage with customer feedback from multiple sources all in one place. By simplifying the review gathering process and improving reputation management, Trustivo enhances a company's online presence, cultivates customer loyalty, and aids in attracting new clients. This platform represents a significant innovation in how businesses can interact with their customers and effectively manage their reputations online, ultimately leading to stronger relationships and increased trust. Additionally, Trustivo empowers businesses to respond proactively to customer sentiments, further solidifying their commitment to excellent service.

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Media

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Integrations Supported

ConnectWise PSA
FieldEdge
FieldOPS
FieldWorx
Google Calendar
Housecall Pro
QuickBooks Online
QuickBooks Online Advanced
Service Fusion
ServiceTitan
Successware
Zapier

Integrations Supported

Better Business Bureau (BBB)
Facebook
Google Business Profile
Healthgrades
HomeAdvisor
Tripadvisor
Trustpilot
Zillow

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$49/month
Trustivo Pro costs US$49 per location per month. Includes a 14-day free trial, no setup fees, and cancellation anytime. Contact Trustivo for volume pricing for franchises and larger groups.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

pulseM

Date Founded

2001

Company Location

United States

Company Website

pulsem.me/

Company Facts

Organization Name

Trustivo

Date Founded

2025

Company Location

Australlia

Company Website

trustivo.com

Categories and Features

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Reputation Management

Response Management
Review Generation

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