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What is rGuest Express?

Encourage social distancing through the use of contactless mobile technologies that include check-in, notifications for room readiness, mobile keys, ID verification, and check-out, all conveniently available on guests' smartphones. Upon their arrival, guests receive an automated text message alerting them when their room is ready, which allows them to either pick up a physical room key or use a mobile key to proceed directly to their accommodations. This method not only simplifies the processes of checking in and out but also enables dining reservations to be managed simultaneously, increases staff productivity, and greatly improves the overall guest experience. Many hotels are increasingly adopting mobile technology to reduce operational costs while offering more self-service options for their patrons. With solutions like rGuest Express Mobile, those in the hospitality industry can enhance their service quality without the need to expand their on-site workforce. By implementing these self-service technologies, hospitality leaders can significantly boost guest satisfaction while effectively controlling costs. This system allows guests to bypass the front desk entirely, enabling them to head straight to their room after a long journey, which further elevates their travel experience. Furthermore, the smooth incorporation of mobile solutions into hotel operations creates a more tailored and efficient atmosphere for all guests. As a result, this trend not only benefits patrons but also enhances the brand reputation of the establishments that embrace it.

What is Ariane Systems?

Ariane's offerings are tailored to suit various hotel categories, including both cozy inns and opulent five-star resorts, addressing the needs of business and leisure travelers alike, while ensuring that the check-in process remains secure, simple, and efficient for everyone. Our flexible solutions are crafted to accommodate each hotel's distinctive requirements while complementing their design aesthetics perfectly. Moreover, our outdoor kiosk systems are built to endure even the most severe weather conditions. By incorporating our self-service options into the hotel reception area, you can significantly enhance the guest experience. With our web-based check-in and check-out feature, guests can complete their transactions in just a few easy steps, and when used alongside our kiosks, they can receive their room key in less than 20 seconds! Ariane Systems offers a contactless check-in and check-out experience that allows guests to completely bypass the front desk, utilizing their personal devices for key retrieval, effectively reducing unnecessary interactions between staff and guests. In today’s world, where convenience is key, guests expect a quick and seamless check-in and check-out experience. As travel preferences shift, implementing such innovative solutions can distinguish your hotel from others in the market, giving you a competitive edge. Staying ahead in this dynamic landscape is essential for attracting and retaining guests who value efficiency.

Media

Media

Integrations Supported

Agilysys Digital Marketing
Agilysys Visual One
Cenium
GMS Accounting Software
Hotellinx Cloud
Hotello
Infor CRM
Oracle Commerce
Protel Booking Engine
ResWare
Ulyses Cloud

Integrations Supported

Agilysys Digital Marketing
Agilysys Visual One
Cenium
GMS Accounting Software
Hotellinx Cloud
Hotello
Infor CRM
Oracle Commerce
Protel Booking Engine
ResWare
Ulyses Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Agilysys

Date Founded

1963

Company Location

United States

Company Website

www.agilysys.com/en/solutions/by-products/property-management/rguestexpressmobile/

Company Facts

Organization Name

Ariane

Company Location

France

Company Website

www.ariane.com/home

Categories and Features

Categories and Features

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