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What is rGuest Express?

Encourage social distancing through the use of contactless mobile technologies that include check-in, notifications for room readiness, mobile keys, ID verification, and check-out, all conveniently available on guests' smartphones. Upon their arrival, guests receive an automated text message alerting them when their room is ready, which allows them to either pick up a physical room key or use a mobile key to proceed directly to their accommodations. This method not only simplifies the processes of checking in and out but also enables dining reservations to be managed simultaneously, increases staff productivity, and greatly improves the overall guest experience. Many hotels are increasingly adopting mobile technology to reduce operational costs while offering more self-service options for their patrons. With solutions like rGuest Express Mobile, those in the hospitality industry can enhance their service quality without the need to expand their on-site workforce. By implementing these self-service technologies, hospitality leaders can significantly boost guest satisfaction while effectively controlling costs. This system allows guests to bypass the front desk entirely, enabling them to head straight to their room after a long journey, which further elevates their travel experience. Furthermore, the smooth incorporation of mobile solutions into hotel operations creates a more tailored and efficient atmosphere for all guests. As a result, this trend not only benefits patrons but also enhances the brand reputation of the establishments that embrace it.

What is Chekin?

Increase your income and improve profitability while enhancing guest satisfaction, all while saving time and resources through the automation of your entire registration process. Our state-of-the-art online check-in solution is designed to deliver a quick, smooth, and enjoyable experience for guests right from the start. By leveraging cutting-edge biometric verification technology, we ensure that the identity of each guest is accurately confirmed, matching their documentation with the individual entering your establishment. The rental agreement can be customized to incorporate any specific clauses you wish, enabling guests to read and electronically sign it during their online check-in process. Enhance the guest experience further by providing tailored options such as early check-in and late check-out, along with additional services, transportation, and recreational activities, leading to higher revenue per booking and increased direct reservations. You and your guests can experience added reassurance; during the online check-in, you can opt for guests to pay for insurance or provide a deposit, which will be held until their stay is completed. This all-encompassing method not only optimizes operational efficiency but also creates a more gratifying experience for everyone involved, paving the way for repeat business and positive reviews. By integrating these features, you position your property as a leader in guest satisfaction and operational excellence.

Media

Media

Integrations Supported

365Villas
Agilysys Visual One
Avantio
Booking Automation
Bookipro
Clock PMS+
Hostify
Lodgify
Mews
MyVR
Octorate
Planyo
Rentals United
Smily
Smoobu
Stayntouch PMS
apaleo
eZee Absolute
eviivo

Integrations Supported

365Villas
Agilysys Visual One
Avantio
Booking Automation
Bookipro
Clock PMS+
Hostify
Lodgify
Mews
MyVR
Octorate
Planyo
Rentals United
Smily
Smoobu
Stayntouch PMS
apaleo
eZee Absolute
eviivo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€4 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Agilysys

Date Founded

1963

Company Location

United States

Company Website

www.agilysys.com/en/solutions/by-products/property-management/rguestexpressmobile/

Company Facts

Organization Name

Chekin

Company Location

Spain

Company Website

chekin.com

Categories and Features

Categories and Features

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