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What is rGuest Express?

Encourage social distancing through the use of contactless mobile technologies that include check-in, notifications for room readiness, mobile keys, ID verification, and check-out, all conveniently available on guests' smartphones. Upon their arrival, guests receive an automated text message alerting them when their room is ready, which allows them to either pick up a physical room key or use a mobile key to proceed directly to their accommodations. This method not only simplifies the processes of checking in and out but also enables dining reservations to be managed simultaneously, increases staff productivity, and greatly improves the overall guest experience. Many hotels are increasingly adopting mobile technology to reduce operational costs while offering more self-service options for their patrons. With solutions like rGuest Express Mobile, those in the hospitality industry can enhance their service quality without the need to expand their on-site workforce. By implementing these self-service technologies, hospitality leaders can significantly boost guest satisfaction while effectively controlling costs. This system allows guests to bypass the front desk entirely, enabling them to head straight to their room after a long journey, which further elevates their travel experience. Furthermore, the smooth incorporation of mobile solutions into hotel operations creates a more tailored and efficient atmosphere for all guests. As a result, this trend not only benefits patrons but also enhances the brand reputation of the establishments that embrace it.

What is Kallpod?

Building upon the successes of the Kallpod platform, Kallpod Pro has been meticulously crafted to offer a more advanced solution, showcasing a cutting-edge design, improved mobile interaction, mechanisms for guest feedback, and a robust suite of data analytics and labor management tools. This sophisticated platform fosters a seamless connection between guests, service staff, internal teams, and management through effective communication and the exchange of real-time information. Kallpod Pro not only significantly improves service quality and profitability but also champions operational excellence, taking your brand to new heights. It enables both managers and staff to engage directly, no matter their location—whether onsite or working remotely. Furthermore, the platform's staff-to-staff messaging capability allows users to exchange tailored and pre-set messages, simplifying communication among teams and enhancing overall coordination. With these innovative features, Kallpod Pro revolutionizes the operational dynamics of service teams, creating a more interconnected and efficient workplace, ultimately leading to an elevated customer experience.

Media

Media

Integrations Supported

Agilysys Digital Marketing
Agilysys Visual One

Integrations Supported

Agilysys Digital Marketing
Agilysys Visual One

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$295 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Agilysys

Date Founded

1963

Company Location

United States

Company Website

www.agilysys.com/en/solutions/by-products/property-management/rguestexpressmobile/

Company Facts

Organization Name

Kallpod

Date Founded

2013

Company Location

United States

Company Website

www.kallpod.com/pro-wireless-paging-system/

Categories and Features

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

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