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What is rakam?

Rakam provides customized reporting solutions for diverse teams, ensuring that no group is limited to a single user interface. It effortlessly translates queries made within its interface into SQL commands, making it easier for end-users to interact with the data. Notably, Rakam does not move any data into your data warehouse; it works on the premise that all essential information is already present there, facilitating direct analysis from the warehouse, which serves as your ultimate source of truth. For additional information on this topic, be sure to explore our blog post. Furthermore, Rakam integrates with dbt core, acting as the data modeling layer without executing your dbt transformations. Instead, it links to your GIT repository to keep your dbt models updated automatically. In addition, Rakam can create incremental dbt models, boosting query efficiency while reducing database expenses. By specifying aggregates within your dbt resource files, Rakam efficiently generates roll-up models, which streamlines the process for users and promotes effective data management. This efficient approach enables teams to concentrate on deriving insights rather than getting bogged down by the technical complexities of data analysis, ultimately enhancing productivity.

What is UserIQ?

Established in 2014, UserIQ aims to enable companies to fully harness the advantages of customer success. By offering essential product intelligence and customer insights, it equips teams to combat churn effectively and expand their accounts. Additionally, it fosters alignment within the organization, centering on the requirements of the users. UserIQ empowers customer success teams to prioritize user objectives while integrating their efforts across all departments. Moreover, our platform transforms customer success into a holistic business approach rather than merely a departmental function. This shift encourages a culture where every team member contributes to the overall success of the customer experience.

Media

Media

Integrations Supported

Amazon Redshift
ClickHouse
Firebase
Google Analytics
Google Analytics 360
Google Cloud BigQuery
MySQL
PostgreSQL
Presto
RudderStack
SQL Server
Segment
Snowflake
Snowplow Analytics
Tenjin

Integrations Supported

Amazon Redshift
ClickHouse
Firebase
Google Analytics
Google Analytics 360
Google Cloud BigQuery
MySQL
PostgreSQL
Presto
RudderStack
SQL Server
Segment
Snowflake
Snowplow Analytics
Tenjin

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rakam

Date Founded

2016

Company Location

United States

Company Website

rakam.io

Company Facts

Organization Name

UserIQ

Date Founded

2014

Company Location

United States

Company Website

www.useriq.com

Categories and Features

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

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