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What is re:spondelligent?

A review management tool enables users to keep track of online evaluations from over 50 different review platforms, offering in-depth analysis of feedback through cutting-edge semantic analysis to obtain crucial insights about customers. With the help of the re:Score algorithm, monitoring your online reputation becomes a straightforward task. Additionally, the application allows you to engage directly with reviews via the app or the innovative Response Assistant feature. We ensure that your responses are not only personalized and professional but also customized to fit the language of the review, allowing for seamless publication with a single click. This functionality enhances your ability to connect with customers on a more personal level and fosters a positive online presence.

What is REPLYfairy?

REPLYfairy is a cutting-edge platform that utilizes artificial intelligence to assist companies in handling their Google reviews, helping them preserve a favorable online reputation without spending too much time on responses. By integrating with a Google Business Profile, REPLYfairy monitors incoming reviews and creates personalized replies that reflect the brand's voice. Companies have the ultimate control over what is published, with options to approve, edit, or reject any proposed replies. They can choose to automatically post straightforward positive feedback, while reviews involving complaints or sensitive issues are flagged for human review to maintain quality standards. Furthermore, REPLYfairy provides detailed monthly reports that evaluate response coverage, response times, and rating trends, offering essential insights for businesses aiming to enhance customer interaction. This blend of automated solutions and human intervention empowers businesses to adeptly manage their online reputation. Ultimately, REPLYfairy not only streamlines the response process but also fosters stronger connections between companies and their customers.

Media

Media

No images available

Integrations Supported

Facebook
Google Business Profile

Integrations Supported

Facebook
Google Business Profile

API Availability

Has API

API Availability

Has API

Pricing Information

$39.00/month
Free Version
Free Trial Offered?

Pricing Information

£39
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

respondelligent

Date Founded

2017

Company Location

Switzerland

Company Website

respondelligent.com/en/

Company Facts

Organization Name

iQspeaks Limited

Date Founded

2024

Company Location

United Kingdom

Company Website

replyfairy.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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