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What is rexxact CRM?

As a comprehensive provider of solutions that encompasses consulting, implementation, and ongoing operational support, we strive to deliver exceptional outcomes designed to maximize customer satisfaction. The rexxact CRM offers an array of pre-configured standard solutions tailored for diverse scenarios, which encompass sales force and key account management, reporting processes, pharmaceutical CRM, as well as consulting services across IT, finance, and both retail and wholesale industries. Focused on the user experience, the rexxact CRM prioritizes the needs of both customers and users in its software design. Surrounding the customer are customized processes and workflows that address their specific requirements, highlighting the importance of personalization on multiple levels. Additionally, irrespective of its title, rexxact event management provides unmatched flexibility, empowering users to define foundational data such as descriptions, venues, dates, statuses, and stages of their events or marketing initiatives through adjustable parameters. This ultimately enhances both user experience and operational efficiency. Such versatility positions rexxact CRM as an essential asset for businesses seeking to refine their workflows while enhancing customer engagement and satisfaction. To further elevate its functionality, rexxact CRM continually adapts to emerging trends and technologies, ensuring that it remains relevant in an ever-evolving business landscape.

What is Grapevine?

Grapevine presents a comprehensive suite of vital features, including around-the-clock access to experienced Australian call centre representatives who illuminate every facet of your organization, fostering trust among both employees and customers that their inquiries are comprehensively addressed. Our fully trained call centre operators are available 24/7 throughout the year, ensuring seamless communication and support for your needs. Your organization will reap the benefits of continuous reporting, which allows both reporters and businesses to access updates and actions whenever necessary. We also adopt a yearly fixed pricing structure that is customized based on the size of your organization, ensuring a clear understanding of costs. Furthermore, businesses receive immediate alerts about urgent matters, facilitating swift resolutions. Quarterly reports showcase key areas requiring attention, while expert advice is offered in line with your company's policies, guaranteeing you have the necessary support to succeed. Additionally, this holistic approach enables your organization to remain proactive and responsive in a fast-paced environment.

Media

Media

Integrations Supported

Microsoft Outlook

Integrations Supported

Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

€50 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

rexxact

Company Location

Germany

Company Website

www.rexxact.com

Company Facts

Organization Name

Grapevine

Date Founded

2001

Company Location

Australiia

Company Website

www.whistleblowerhotline.com.au

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

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