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What is rexxact CRM?

As a comprehensive provider of solutions that encompasses consulting, implementation, and ongoing operational support, we strive to deliver exceptional outcomes designed to maximize customer satisfaction. The rexxact CRM offers an array of pre-configured standard solutions tailored for diverse scenarios, which encompass sales force and key account management, reporting processes, pharmaceutical CRM, as well as consulting services across IT, finance, and both retail and wholesale industries. Focused on the user experience, the rexxact CRM prioritizes the needs of both customers and users in its software design. Surrounding the customer are customized processes and workflows that address their specific requirements, highlighting the importance of personalization on multiple levels. Additionally, irrespective of its title, rexxact event management provides unmatched flexibility, empowering users to define foundational data such as descriptions, venues, dates, statuses, and stages of their events or marketing initiatives through adjustable parameters. This ultimately enhances both user experience and operational efficiency. Such versatility positions rexxact CRM as an essential asset for businesses seeking to refine their workflows while enhancing customer engagement and satisfaction. To further elevate its functionality, rexxact CRM continually adapts to emerging trends and technologies, ensuring that it remains relevant in an ever-evolving business landscape.

What is NuVoxx Cloud Contact Centre?

Our cloud contact center platform integrates effortlessly with your existing systems, bringing advanced features that enhance the overall customer experience. Whether your operations are primarily inbound, outbound, or a mix of both, our hosted solution provides your team with the necessary tools to effectively oversee your contact center. One significant benefit is that it removes the requirement for infrastructure changes or upgrades. The NuVoxx Cloud Contact Centre is compatible with your current computers and phones, making the transition smooth and hassle-free. Aimed at organizations looking to improve their contact center capabilities, the NuVoxx Cloud Contact Centre (NC3) delivers an all-encompassing solution for both inbound and outbound communication, while also relieving you of the complexities of infrastructure deployment, management, and upkeep. This enables you to focus on providing outstanding service to your customers, ensuring that their needs are met with efficiency and care. Ultimately, adopting NC3 will empower your team to achieve higher levels of performance and satisfaction in their interactions.

Media

Media

Integrations Supported

Microsoft Outlook

Integrations Supported

Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

€50 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

rexxact

Company Location

Germany

Company Website

www.rexxact.com

Company Facts

Organization Name

NuVoxx

Company Location

Canada

Company Website

www.nc3.ca

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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