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Ratings and Reviews 0 Ratings
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What is rimaRetail?
An exceptional real-time service for enriching retail products provides detailed and transparent information for grocery and health & beauty items. In the current market landscape, shoppers face an overwhelming array of food choices, yet they often lack the essential details needed during their shopping trips, which could help them identify appropriate products and facilitate straightforward purchasing decisions. A truly customized shopping experience should not only offer personalized promotions based on previous purchases and pricing but should also take into account the health and lifestyle preferences of consumers, along with their need for product information that can guide them toward wise buying choices. Prioritizing the delivery of comprehensive and accurate information throughout the shopping journey poses a significant challenge for retailers globally. Unfortunately, the data that supports the online shopping experience is often inadequate, incomplete, or incorrect, as it has frequently been created without considering what consumers truly need. Tackling these shortcomings is vital for improving the overall shopping experience and enabling customers to make knowledgeable selections. Ultimately, enhancing the quality of product information can significantly influence consumer satisfaction and loyalty in the long run.
What is Wayvee?
The Wayvee device, which is in constant operation within stores year-round, enables the collection of customer satisfaction and engagement metrics from every individual who interacts with your merchandise. By leveraging Radio Frequency (RF) wave technology in combination with advanced AI algorithms, Wayvee provides real-time insights into customer satisfaction and engagement levels in retail settings. It evaluates emotional responses discreetly, eliminating the need for surveys or cameras, thereby ensuring customer privacy while delivering immediate feedback. This real-time information empowers retailers to significantly enhance the shopping experience, leading to greater revenue potential. Retailers benefit from an intuitive client dashboard that allows them to view C-SAT data and other essential metrics through instantaneous reporting, seamlessly integrating this information into any existing data management system via the Wayvee API, which also contributes to reducing costs and streamlining data collection. Detailed reports that include C-SAT scores and various engagement metrics equip retailers with valuable insights necessary for making educated decisions and further refining customer relations. In this way, Wayvee not only simplifies the feedback process but also bolsters the overall retail strategy by honing in on customer preferences, ultimately paving the way for improved business outcomes. Furthermore, the device's ability to adapt to changing customer sentiments ensures that retailers remain responsive to their clientele's needs.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ivisgroup
Company Location
United Kingdom
Company Website
www.ivisgroup.com/rimaretail/
Company Facts
Organization Name
Wayvee
Date Founded
2023
Company Location
United States
Company Website
wayvee.com
Categories and Features
Categories and Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management