Ratings and Reviews 1 Rating
Ratings and Reviews 0 Ratings
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What is roommaster?
roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.
What is Book It Now?
Users consistently express that Book It Now simplifies the booking process and leads to increased occupancy rates compared to other online reservation platforms, even those that are highly rated. The user-friendly interface, along with a mobile platform, enables guests to make direct bookings with ease. Features include an online booking engine, options for seasonal rates and availability, yield management, channel management, automated SMS notifications, and much more.
This booking solution caters specifically to property owners and innkeepers, providing a drag-and-drop calendar that maximizes control over both phone and online reservations. Innkeepers can effortlessly manage and adjust dates, access important notes, and allocate rooms as needed.
We pride ourselves on delivering exceptional support throughout the implementation phase and into daily operations. Additionally, our pricing is transparent and competitive, ensuring no hidden fees for our users, which further enhances the value of the service we provide.
Integrations Supported
QuickBooks Online
Akia
Canary Digital Tipping
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Google Analytics
Hotels.com
IronWiFi
Integrations Supported
QuickBooks Online
Akia
Canary Digital Tipping
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Google Analytics
Hotels.com
IronWiFi
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$49.95/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
roommaster
Date Founded
1995
Company Location
United States
Company Website
roommaster.com
Company Facts
Organization Name
Impactiv
Date Founded
2006
Company Location
United States
Company Website
www.bookitnow.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking