roommaster vs. Ciaobooking

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

Ciaobooking stands out as a groundbreaking property management system designed specifically for "Smart Managers" who seek to improve their operational efficiency while dramatically reducing the time spent on everyday responsibilities. By leveraging automation, this all-encompassing platform guarantees a complete 360º efficiency. Managing a hospitality enterprise entails far more than simply welcoming guests; it demands extensive organizational efforts both before and after their arrival. To meet this challenge, Ciaobooking employs state-of-the-art technology, allowing you to optimize your daily operations by automating repetitive tasks and administrative responsibilities. With features like automated messaging, team management, electronic invoicing, maintenance oversight, and revenue optimization, it empowers you to effortlessly boost your profits. The central aim for any manager is to optimize revenue from each unit while devising the perfect pricing strategy to attain maximum occupancy. Consequently, Ciaobooking supports this pursuit of profitability by equipping managers with tools that enable them to concentrate on strategic planning rather than routine activities, thereby enhancing their overall effectiveness in the competitive hospitality landscape. In this way, Ciaobooking not only saves time but also contributes to long-term business success.