Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SiteMinder Reviews & Ratings
    700 Ratings
    Company Website
  • rezStream Cloud PMS Reviews & Ratings
    126 Ratings
    Company Website
  • Smoobu Reviews & Ratings
    209 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    2,110 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    152 Ratings
    Company Website
  • Silverware Reviews & Ratings
    12 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    134 Ratings
    Company Website
  • Park With Us Reviews & Ratings
    35 Ratings
    Company Website
  • Bokun Reviews & Ratings
    804 Ratings
    Company Website
  • Act! Reviews & Ratings
    554 Ratings
    Company Website

What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is RateTiger?

RateTiger is an all-encompassing platform designed for hotel management, adhering to rigorous standards like ISO, PCI, and GDPR. Valued by top hoteliers, it promotes a secure and effective method for online distribution and channel management. With over twenty years of expertise in the industry, we deliver vital tools and innovative technology to foster the growth of your business. The RateTiger Channel Manager serves as a contemporary solution for hotel management, facilitating seamless integration between your property management system and countless direct and indirect demand channels. By providing real-time updates on availability, rate accuracy, and reservation confirmations directly within your system, it empowers effective performance monitoring and supports revenue enhancement. Furthermore, the RateTiger Central Reservation System (CRS) acts as an essential hub for overseeing room bookings and availability across various properties and channels. This integration includes all booking platforms, such as OTAs, wholesalers, metasearch engines, GDSs, and your own branded website, guaranteeing a unified and efficient operation. With RateTiger, hoteliers can significantly boost their operational efficiency and enhance their competitive edge in the market. This comprehensive approach ultimately positions RateTiger as an indispensable partner for hotels striving to optimize their distribution strategies.

Media

Media

Integrations Supported

LodgIQ
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Flexkeeping
H&L POS
Idealpos
InTouch Data
IronWiFi
Paired Plus
UpsellGuru
Wave RMS
Whistle Messaging
Windcave

Integrations Supported

LodgIQ
ANIXE Resfinity

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$948.00/year
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

RateTiger

Date Founded

2001

Company Location

United Kingdom

Company Website

www.ratetiger.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Booking Engines

Not specified

Hotel Management

Not specified

Reservations

Not specified

Popular Alternatives

Popular Alternatives

SynXis Reviews & Ratings

SynXis

Sabre
SynXis Reviews & Ratings

SynXis

Sabre