Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 27 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • SiteMinder Reviews & Ratings
    256 Ratings
    Company Website
  • Smoobu Reviews & Ratings
    203 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    1,840 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    133 Ratings
    Company Website
  • monday.com Reviews & Ratings
    23,170 Ratings
  • Silverware Reviews & Ratings
    3 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    133 Ratings
    Company Website
  • Bokun Reviews & Ratings
    736 Ratings
    Company Website
  • Lodgify Reviews & Ratings
    4,447 Ratings
    Company Website
  • TablesReady Reviews & Ratings
    85 Ratings
    Company Website

What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is ResNexus?

ResNexus simplifies the management of your property business, catering to a range of establishments from campgrounds and bed and breakfasts to boutique hotels, lodges, vacation rentals, and other property types. With our user-friendly website, robust business management software, and insightful blog, you can dedicate less time to operational concerns and focus on what truly matters in your business. Our services are available at a remarkably affordable price and include: 1. A professional website that is both ADA compliant and optimized for SEO. 2. Comprehensive online booking and property management solutions. 3. Text messaging capabilities that enhance guest communication and improve reviews. 4. Access to marketing channels such as Expedia, Booking.com, and Google Ads. 5. Automated email marketing to keep guests engaged. 6. An integrated point of sale system to streamline transactions. 7. Wifi-enabled door locks for enhanced security. 8. Efficient credit card processing services. 9. And a host of additional features! With ResNexus, you can swiftly launch your business, benefiting from data import services and exceptional customer support. Not only can we facilitate a smooth operational experience, but we can also help you significantly cut your business expenses, potentially saving you thousands of dollars in the long run. Embrace the future of property management with ResNexus and watch your business thrive.

Media

Media

Integrations Supported

QuickBooks Online
Airbnb
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Expedia
Fedelta Point of Sale
Flexkeeping
Google Ads
InTouch Data
Paired Plus
Tripadvisor
UpsellGuru
Vrbo
Whistle Messaging
Windcave

Integrations Supported

QuickBooks Online
Airbnb
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Expedia
Fedelta Point of Sale
Flexkeeping
Google Ads
InTouch Data
Paired Plus
Tripadvisor
UpsellGuru
Vrbo
Whistle Messaging
Windcave

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

ResNexus

Date Founded

2004

Company Location

United States

Company Website

www.resnexus.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Event Booking

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

Popular Alternatives

Popular Alternatives

Park Reviews & Ratings

Park

Park Software
SynXis Reviews & Ratings

SynXis

Sabre