Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 17 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Innkeeper's Advantage Reviews & Ratings
    43 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    258 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    1,733 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    126 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    9,244 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    24,928 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    131 Ratings
    Company Website
  • Park Reviews & Ratings
    28 Ratings
    Company Website
  • Bokun Reviews & Ratings
    732 Ratings
    Company Website

What is roomMaster?

Over 5,500 properties worldwide utilize roomMaster by InnQuest, whether through the cloud or on-premises, spanning across more than 100 nations. This diverse range encompasses independent and boutique hotels, resorts, as well as both chain and standalone establishments. Our comprehensive solution features a hotel Property Management System (PMS) alongside EMV-compliant credit card payment processing. Additionally, we provide over 125 different reports, including advanced analytics, daily flash reports, and options for accounting exports. Our offerings also extend to a booking engine, channel manager, point of sale systems, activity scheduling, and revenue management tools. Furthermore, we support customer relationship management (CRM) functionalities and boast over 100 hospitality APIs and integrations, ensuring a seamless experience for our users. This extensive suite of services truly equips hotels to manage their operations efficiently.

What is innRoad?

innRoad is a highly regarded hotel management software that is relied upon by numerous independent hoteliers worldwide. This platform enables hotel owners to streamline their operations, enhance occupancy rates, and elevate their revenue. Its comprehensive property management system features a conversion-optimized booking engine, channel management with access to hundreds of Online Travel Agents, detailed revenue reports, credit card processing, and efficient reservation management tools. Users of innRoad typically experience savings averaging $57 monthly through its payment solutions, alongside a notable 20% rise in direct bookings attributed to the platform's booking engine and additional functionalities. Among the most appreciated benefits for innRoad clients are 24/7 live support, the absence of hidden fees, monthly updates with new features, and unlimited training opportunities, all contributing to a superior customer experience. Additionally, the continuous innovation and commitment to enhancing user satisfaction make innRoad a standout choice in hotel management solutions.

Media

Media

Integrations Supported

Akia
Canary Digital Tipping
Whistle Messaging
Airbnb
Booking.com
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Flexkeeping
Idealpos
InTouch Data
IronWiFi
LodgIQ
QuickBooks Online
UpsellGuru
Vrbo
Wave RMS

Integrations Supported

Akia
Canary Digital Tipping
Whistle Messaging
Airbnb
Booking.com
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Flexkeeping
Idealpos
InTouch Data
IronWiFi
LodgIQ
QuickBooks Online
UpsellGuru
Vrbo
Wave RMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10/room/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InnQuest Software

Date Founded

1995

Company Location

United States

Company Website

www.innquest.com

Company Facts

Organization Name

innRoad

Date Founded

2007

Company Location

United States

Company Website

www.innroad.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Popular Alternatives

Popular Alternatives

Book It Now Reviews & Ratings

Book It Now

Impactiv