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What is root9?

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform, built for the teams that keep production running: IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure. Rather than bolting AI onto a system designed to store tickets, root9 runs on a single foundation that learns from your operation as it happens. Alerts, on-call response, incidents, changes, problems, and service requests all sit on that shared foundation, so every workflow draws on the same operational identity, memory, and understanding instead of starting from a blank page. In one platform, teams get alert management and event correlation; incident, problem, change, and request management; on-call scheduling and escalation; a knowledge base; automation; operational analytics; and collaboration inside Microsoft Teams and Slack. AI agents work on every record, helping investigate incidents, preflight changes for risk and conflicts, find the root cause of recurring problems, and fulfill routine requests. Every recommendation carries the evidence and reasoning behind it, so your team stays in control of what happens next. root9 also retires the CMDB that no one has time to maintain. Its Identity Correlation Database (ICDB) builds operational identity from real activity, earned by evidence rather than kept up by hand, so your inventory reflects what is actually happening. By connecting alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, speeds incident response, improves visibility, and surfaces the operational patterns that traditional monitoring and observability tools miss. It gets sharper every time your team uses it. Built to learn, not to be taught. root9 complements the tools you already run, including Splunk, Datadog, Grafana, Azure Monitor, Amazon CloudWatch, New Relic, Prometheus, PagerDuty, ServiceNow, Jira, Microsoft Teams, and Slack.

What is Cleric?

Cleric functions as a self-sufficient AI Site Reliability Engineer (SRE) that independently monitors, enhances, and resolves issues in software infrastructure without requiring human intervention. This collaborative AI partner integrates smoothly with a range of existing tools like Kubernetes, Datadog, Prometheus, and Slack, allowing it to investigate and troubleshoot production problems effectively. By autonomously handling alerts, Cleric allows engineers to focus their efforts on development tasks instead of repetitive duties. It has the capability to assess multiple systems at once, delivering insights in just minutes—an endeavor that would normally take hours if done manually. When confronted with new challenges, Cleric generates hypotheses and conducts real-time queries using its built-in tools, sharing its conclusions only when it is certain of its results. Each investigation further refines Cleric's abilities by learning from real-world outcomes and incidents. After just one month, Cleric can take on around 20–30% of on-call duties, allowing your team to emphasize solving complex issues rather than dealing with routine alert management. Consequently, this not only enhances the overall productivity of the engineering team but also fosters a work environment where creativity and innovation can thrive more freely.

Media

Media

Integrations Supported

Datadog
Grafana Cloud
PagerDuty
Prometheus
Slack
Azure Monitor
Checkly
Healthchecks.io
Honeybadger
Honeycomb
Icinga
Linear
LogicMonitor
Nagios Log Server
Opsgenie
Rollbar
Splunk Cloud Platform
WhatsUp Gold
Zendesk
incident.io

Integrations Supported

Datadog
Grafana Cloud
PagerDuty
Prometheus
Slack

API Availability

Has API

API Availability

Pricing Information

$179/month unlimited users
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

root9

Date Founded

2026

Company Location

United States

Company Website

root9.io

Company Facts

Organization Name

Cleric

Date Founded

2023

Company Location

United States

Company Website

cleric.ai/

Categories and Features

Incident Response

Compliance Reporting
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
SLA Tracking / Management
Timeline Analysis
Workflow Automation

Categories and Features

AI SRE Agents

Not specified

AI Tools

Not specified

Incident Management

Not specified

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