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What is root9?

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform, built for the teams that keep production running: IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure. Rather than bolting AI onto a system designed to store tickets, root9 runs on a single foundation that learns from your operation as it happens. Alerts, on-call response, incidents, changes, problems, and service requests all sit on that shared foundation, so every workflow draws on the same operational identity, memory, and understanding instead of starting from a blank page. In one platform, teams get alert management and event correlation; incident, problem, change, and request management; on-call scheduling and escalation; a knowledge base; automation; operational analytics; and collaboration inside Microsoft Teams and Slack. AI agents work on every record, helping investigate incidents, preflight changes for risk and conflicts, find the root cause of recurring problems, and fulfill routine requests. Every recommendation carries the evidence and reasoning behind it, so your team stays in control of what happens next. root9 also retires the CMDB that no one has time to maintain. Its Identity Correlation Database (ICDB) builds operational identity from real activity, earned by evidence rather than kept up by hand, so your inventory reflects what is actually happening. By connecting alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, speeds incident response, improves visibility, and surfaces the operational patterns that traditional monitoring and observability tools miss. It gets sharper every time your team uses it. Built to learn, not to be taught. root9 complements the tools you already run, including Splunk, Datadog, Grafana, Azure Monitor, Amazon CloudWatch, New Relic, Prometheus, PagerDuty, ServiceNow, Jira, Microsoft Teams, and Slack.

What is Complass?

Complass is an all-encompassing compliance platform specifically designed for organizations managing information security, regulatory requirements, and audit documentation. It offers tailored modules that cater to various compliance frameworks and provides users with guided workflows, catalogs of requirements, templates, gap analysis tools, and evidence management functionalities for standards such as NIS2, ISO 27001, IEC 62443, the Cyber Resilience Act, and DORA. Teams can efficiently oversee IT and OT assets, software bills of materials, risks, vulnerabilities, incidents, supplier interactions, business continuity plans, privacy operations, and training initiatives through a unified portal. The platform promotes collaboration by granting consultants and auditors role-specific access and integrates seamlessly with widely-used tools like Microsoft Teams, Slack, Jira, and ServiceNow. Additionally, it features a REST API and webhooks to ensure smooth connectivity. Complass is securely hosted in Germany and is crafted to accommodate a wide array of users, including businesses, manufacturers, operators, suppliers, and service providers responsible for maintaining compliance. By streamlining compliance workflows, this innovative platform not only aims to simplify processes but also aspires to cultivate a robust security culture within organizations, ultimately enhancing their resilience against potential threats.

Media

Media

Integrations Supported

Jira
ServiceNow
Slack
Azure Monitor
Checkly
Graylog
Netdata
Opsgenie
PagerDuty
Prometheus
Rollbar
SigNoz
Site24x7
SolarWinds Database Performance Analyzer
Splunk Cloud Platform
StatusCake
Uptime Kuma
WhatsUp Gold
Zendesk
incident.io

Integrations Supported

Jira
ServiceNow
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$179/month unlimited users
Free Version
Free Trial Offered?

Pricing Information

€79/month
The Practice package starts at €79/month for medical and dental practices, with a fixed scope for up to five people and three user accounts. Complete packages start at €179/month. Prices are net, plus VAT, and based on annual payment; monthly payment costs 15% more. A 14-day free trial is available to businesses without payment details.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

root9

Date Founded

2026

Company Location

United States

Company Website

root9.io

Company Facts

Organization Name

Complass GmbH

Date Founded

2026

Company Location

Germany

Company Website

complass.eu

Categories and Features

Incident Response

Compliance Reporting
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
SLA Tracking / Management
Timeline Analysis
Workflow Automation

Categories and Features

Compliance

Not specified

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