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What is root9?

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform, built for the teams that keep production running: IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure. Rather than bolting AI onto a system designed to store tickets, root9 runs on a single foundation that learns from your operation as it happens. Alerts, on-call response, incidents, changes, problems, and service requests all sit on that shared foundation, so every workflow draws on the same operational identity, memory, and understanding instead of starting from a blank page. In one platform, teams get alert management and event correlation; incident, problem, change, and request management; on-call scheduling and escalation; a knowledge base; automation; operational analytics; and collaboration inside Microsoft Teams and Slack. AI agents work on every record, helping investigate incidents, preflight changes for risk and conflicts, find the root cause of recurring problems, and fulfill routine requests. Every recommendation carries the evidence and reasoning behind it, so your team stays in control of what happens next. root9 also retires the CMDB that no one has time to maintain. Its Identity Correlation Database (ICDB) builds operational identity from real activity, earned by evidence rather than kept up by hand, so your inventory reflects what is actually happening. By connecting alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, speeds incident response, improves visibility, and surfaces the operational patterns that traditional monitoring and observability tools miss. It gets sharper every time your team uses it. Built to learn, not to be taught. root9 complements the tools you already run, including Splunk, Datadog, Grafana, Azure Monitor, Amazon CloudWatch, New Relic, Prometheus, PagerDuty, ServiceNow, Jira, Microsoft Teams, and Slack.

What is Splunk AR?

Ineffective troubleshooting can lead to unsatisfactory customer experiences, and when there is a lack of diagnostic visibility, Splunk® AR can help minimize mean-time-to-resolution (MTTR). Whether your team is working on the factory floor or managing telecommunications towers, Splunk provides access to mobile dashboards and data visualizations tied to specific assets. This empowers even those lacking technical skills to participate through intuitive workflows and easily accessible information. Explore how our clients are harnessing Splunk Augmented Reality to improve their operations significantly. For example, Puget Sound Energy has effectively implemented Splunk AR to manage their facilities and enhance their response to outages by leveraging real-time data insights. This cutting-edge strategy not only optimizes their operational processes but also leads to a notable increase in customer satisfaction and trust in their services. Such advancements highlight the transformative potential of integrating augmented reality into everyday business practices.

Media

Media

Integrations Supported

Amazon CloudWatch
Axiom
Azure DevOps
Checkmk
ConnectWise Automate
Datadog
Jira
Kaseya VSA
Nagios Log Server
New Relic
PagerDuty
Papertrail
SolarWinds Database Performance Analyzer
SolarWinds Pingdom
Splunk Cloud Platform
StatusCake
Sumo Logic
Zabbix
Zendesk

Integrations Supported

ANY.RUN

API Availability

Has API

API Availability

Pricing Information

$179/month unlimited users
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

root9

Date Founded

2026

Company Location

United States

Company Website

root9.io

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/solutions/augmented-reality.html

Categories and Features

Incident Response

Compliance Reporting
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
SLA Tracking / Management
Timeline Analysis
Workflow Automation

Categories and Features

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