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What is root9?
root9 is an Alert Management, On-Call, and IT service management (ITSM) platform, built for the teams that keep production running: IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure.
Rather than bolting AI onto a system designed to store tickets, root9 runs on a single foundation that learns from your operation as it happens. Alerts, on-call response, incidents, changes, problems, and service requests all sit on that shared foundation, so every workflow draws on the same operational identity, memory, and understanding instead of starting from a blank page.
In one platform, teams get alert management and event correlation; incident, problem, change, and request management; on-call scheduling and escalation; a knowledge base; automation; operational analytics; and collaboration inside Microsoft Teams and Slack. AI agents work on every record, helping investigate incidents, preflight changes for risk and conflicts, find the root cause of recurring problems, and fulfill routine requests. Every recommendation carries the evidence and reasoning behind it, so your team stays in control of what happens next.
root9 also retires the CMDB that no one has time to maintain. Its Identity Correlation Database (ICDB) builds operational identity from real activity, earned by evidence rather than kept up by hand, so your inventory reflects what is actually happening. By connecting alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, speeds incident response, improves visibility, and surfaces the operational patterns that traditional monitoring and observability tools miss. It gets sharper every time your team uses it. Built to learn, not to be taught.
root9 complements the tools you already run, including Splunk, Datadog, Grafana, Azure Monitor, Amazon CloudWatch, New Relic, Prometheus, PagerDuty, ServiceNow, Jira, Microsoft Teams, and Slack.
What is StackPilot?
StackPilot redefines oncall operations by automating the path from error alerts to working fixes. Purpose-built for modern engineering teams, it integrates seamlessly with observability stacks like Datadog, New Relic, Grafana, and Sentry while connecting to CI/CD pipelines in GitHub, GitLab, and Bitbucket. Once an alert is triggered, StackPilot correlates logs, stack traces, and code history to quickly isolate the problematic code. Within minutes, it drafts a pull request with an intelligent fix proposal, leaving final approval to engineers. This automation reduces MTTR from the industry norm of two or more hours to as little as 15 minutes. Alongside incident resolution, StackPilot automatically compiles detailed timelines and transforms investigative actions into repeatable playbooks, strengthening operational resilience over time. Its flexible plans—from free trials for individuals to enterprise-grade deployments with custom integrations and compliance features—make it accessible for teams of all sizes. Engineers benefit from features like log query autocomplete, real-time communication integrations with Slack or Teams, and secure, privacy-first analysis where no code or logs are retained. Over 100 engineers and companies already rely on StackPilot, with more than 1,000 bugs fixed automatically. By combining speed, intelligence, and trust, StackPilot positions itself as a must-have oncall copilot for engineering teams seeking reliability and efficiency.
Media
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Integrations Supported
AXIOM
Azure DevOps
Datadog
Elasticsearch
Google Cloud Monitoring
IBM Instana
Icinga
Kaseya VSA
LogicMonitor
Opsgenie
API Availability
Has API
API Availability
Pricing Information
$179/month unlimited users
Free Version
Free Trial Offered?
Pricing Information
Free
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Company Facts
Organization Name
root9
Date Founded
2026
Company Location
United States
Company Website
root9.io
Company Facts
Organization Name
StackPilot
Date Founded
2025
Company Website
www.stack-pilot.com
Categories and Features
Incident Response
Compliance Reporting
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
SLA Tracking / Management
Timeline Analysis
Workflow Automation
Categories and Features
AI Copilots
Not specified
Root Cause Analysis
Not specified