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What is rrweb?

rrweb is an open-source session replay and session recording library for capturing, replaying, and analyzing web user sessions. It is designed to serve as the replay infrastructure behind observability platforms, analytics tools, bug reporting products, automation systems, demo platforms, and custom developer products. rrweb records the fully rendered DOM and session event stream so teams can replay what users saw and did after JavaScript, dynamic content, and network-driven interface changes occur. Engineering teams can attach replays to error reports to understand the sequence of user actions, UI states, and context that led to a failure. Product and analytics teams can use rrweb to study clicks, scrolls, hesitation, navigation patterns, and real user journeys. QA and bug reporting teams can capture exact interaction sequences so developers can reproduce problems more easily. Automation teams can use rrweb’s structured capture of the rendered page as a reliable snapshot of what the user actually experienced. Demo platforms can use replay data to create reproducible product walkthroughs that can be embedded and updated without traditional video editing. rrweb Cloud adds managed hosting, scalable storage, indexing, querying, insights, deduplication, PII filtering, analysis, and processing for teams that do not want to operate the full infrastructure themselves. rrweb also supports AI workflows by exporting recordings as structured event streams that LLMs can summarize, triage, or consume through tool calls. By combining open-source session replay, extensible recording and playback, managed cloud infrastructure, privacy controls, and AI-ready event streams, rrweb helps teams build products that understand user behavior with far more context.

What is Reactflow?

Reactflow enables the playback of customer activity recordings in video format, allowing users to compile heatmaps, analyze funnels, generate bug reports, review console logs, and provide feedback, ultimately aiding in the identification and resolution of customer pain points—all at no cost. By utilizing each user’s Heatmap and Recording, you can enhance the user experience, refine the interface, and optimize the user journey while also pinpointing and addressing issues like 404 errors and debugging problems. Furthermore, Reactflow empowers you to understand the reasons behind cart abandonment or user exits by providing a clear view of visitor interactions on your site, which in turn helps you identify necessary changes. The session replay feature captures visitor behavior comprehensively, offering insights that surpass conventional web analytics and plugins that merely trace visitor paths. This innovative approach ensures that you have a detailed understanding of user actions, allowing for targeted improvements in your website's functionality and user engagement strategies.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

rrweb

Date Founded

2025

Company Location

Netherlands

Company Website

rrweb.com

Company Facts

Organization Name

Reactflow

Date Founded

2019

Company Location

Malaysia

Company Website

reactflow.com

Categories and Features

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Website Optimization Tools

Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

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