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What is sales-i?

Sales-i is a powerful sales automation tool that enhances both the efficiency and effectiveness of your sales processes. By providing valuable insights, it ensures that each interaction becomes more profitable and informative. Recognized for its excellence, this software empowers users to gain deeper understanding and improve their decision-making capabilities. With comprehensive visibility into your operations and customer relationships, you can swiftly identify opportunities for cross-selling and up-selling, ultimately driving growth. Additionally, the intuitive interface makes it easy for users to navigate and utilize its features effectively.

What is Infinity Call Tracking?

Evaluating customer phone interactions is vital for boosting profits and reducing costs. Infinity provides organizations with essential tools to elevate sales performance, streamline operational processes, and maximize marketing expenditures. Functioning as a cloud-based call intelligence platform, Infinity is integral to the technological framework that supports marketing, sales, and contact center functions. Its sophisticated call tracking features are crucial for identifying the authentic sentiments conveyed during customer communications. By understanding the deeper context and emotions behind these conversations, businesses can significantly improve their customer engagement outcomes. Infinity diligently maps user journeys, offering in-depth insights into the elements that influence awareness, interaction, and conversion, thereby optimizing your marketing spending and allowing you to focus on your core priorities. Moreover, it delivers valuable data insights that enable more effective sales tactics, helping companies maintain a competitive edge by comprehending the nuances of discussions, which in turn accelerates and enhances deal closures. Through the utilization of these insights, businesses can forge more significant relationships with their clients, ultimately nurturing lasting loyalty and enhancing customer satisfaction. This comprehensive approach not only benefits immediate sales objectives but also builds a foundation for sustainable growth and success in the long run.

Media

Media

Integrations Supported

Desktop.com
Google Analytics
Optimizely One
Quantcast
QuanticMind
Salesforce
Sugar Sell
SugarCRM
Upaknee
Webtrends

Integrations Supported

Desktop.com
Google Analytics
Optimizely One
Quantcast
QuanticMind
Salesforce
Sugar Sell
SugarCRM
Upaknee
Webtrends

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$100.00/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sales-i.com

Company Facts

Organization Name

Infinity Tracking

Date Founded

2010

Company Location

United Kingdom

Company Website

www.infinity.co

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

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