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What is servicexpert?

Unicentric's premier product, the servicexpert Suite, acts as a powerful enterprise platform tailored for developing customized case management and service delivery applications that meet the unique needs of each client. These applications can be hosted either by Unicentric or by the clients themselves, which allows for the effective provision and documentation of client services, transaction processing, operational management, compliance oversight, and billing to payers. Leveraging our sophisticated data, form, report, and workflow engines, along with essential business tools such as email, calendaring, contact management, and document management, the platform enhances the efficiency of both front and back-office operations, including billing and accounting tasks. The customization and configuration are conducted at the application layer, enabling the development of truly tailored solutions while sidestepping the complications and costs tied to altering the core code of servicexpert. This level of flexibility not only empowers organizations to swiftly adapt their service delivery methods but also ensures they can efficiently respond to changing market demands and trends. Furthermore, the adaptability of the platform fosters innovation, allowing businesses to continuously refine their processes to better serve their clients.

What is SAM?

SAM is a comprehensive software solution designed for managing casework in the foster care and adoption sectors. Featuring a secure and centralized online database, it equips agencies with robust tools that enhance operational efficiency, ultimately saving valuable time for both the agency and its clients each week. Through tailored reports and digital forms, users can expedite the process of identifying suitable matches and families. The platform allows for easy viewing, filtering, and sorting of all available foster families and awaiting teens from a unified database. Placement options can be refined based on specific preferences, licensing requirements, special needs, and various other criteria. With personalized tools, the software streamlines processes such as matching, conducting home studies, and generating reports. Every record related to families, children, or expectant parents can be managed centrally for easy access and organization. Additionally, creating and sharing match lists with clients or team members can be accomplished in just a few clicks, making the overall workflow more efficient and effective. This level of accessibility and customization empowers agencies to better serve their communities and fulfill their missions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$300/Month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unicentric

Company Website

www.unicentric.com/solutions

Company Facts

Organization Name

InReach Solutions

Date Founded

2007

Company Location

United States

Company Website

inreachsolutions.com

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Categories and Features

Adoption Agency

Accreditation / Compliance Management
Automated Notifications
Case Management
Communications Management
Family Portal
Fundraising / Donations Management
Home Studies Management
Mobile Access
Online Checklists
Volunteer Management

Foster Care

Adoption Management
Automated Reminders
Available Families Database
Case Management
Checklists
Child Intake
Education Requirements Tracking
Family Portal
Foster to Adopt
Online Applications
Online Licensing Forms
Payments Tracking
Placement Management
Reporting
Respite Credits Tracking
Treatment Management

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

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